Job Summary: As a Budtender at The Higher Collective, you will play a crucial role in providing exceptional customer service, educating clients about cannabis products, and ensuring compliance with all state and local regulations. Your knowledge, enthusiasm, and dedication to assisting customers in their cannabis journey will contribute to a positive and professional dispensary experience.
Responsibilities:
Greet and welcome customers as they enter the dispensary, creating a friendly and inviting atmosphere
Engage with customers to understand their needs, preferences, and desired effects from cannabis products
Provide accurate and relevant information about different strains, products, consumption methods, and potential effects
Assist customers in making informed decisions based on their individual preferences and needs
Operate the point-of-sale (POS) system accurately to process transactions, handle cash, and maintain proper inventory records
Maintain an organized and clean retail space, ensuring that products are properly displayed and stocked
Adhere to all state and local regulations regarding the sale, distribution, and possession of cannabis products
Verify customer identification and age to ensure compliance with legal requirements
Collaborate with other team members to ensure smooth store operations and excellent customer service
Stay updated on industry trends, product knowledge, and changes in regulations to provide accurate and up-to-date information to customers
Handle customer inquiries, concerns, and complaints professionally and effectively
Uphold a high level of professionalism and confidentiality when dealing with sensitive customer information
Assist in conducting regular inventory audits and restocking products as needed
Participate in ongoing training and education programs related to cannabis products, safety protocols, and customer service
Qualifications:
High school diploma or equivalent
At least 1 year of customer service experience, preferably in a retail or hospitality setting
Strong knowledge and/or willing to learn cannabis strains, products, and consumption methods
Familiarity with state and local cannabis regulations and compliance
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and multitask effectively
Attention to detail and accuracy when processing transactions
Positive and enthusiastic attitude towards cannabis and its potential benefits
Ability to maintain professionalism and integrity while working in a highly regulated industry
Must be at least 21 years of age and eligible for employment in the cannabis industry
Physical Requirements:
Ability to stand for extended periods and move up to 20 pounds
Comfortable working in a cannabis-related environment
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Seniority level
Entry level
Employment type
Part-time
Job function
Health Care Provider
Industries
Internet Publishing
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