Boutique Manager

Position Overview:

Messika Paris is a luxury French jewelry Maison, designed by Valerie Messika, daughter of the renowned diamond trade dealer, Andre Messika. Since 2005, Messika has been a growing leader in jewelry with over 225 Points of Sales worldwide across 40 countries. The Boutique Manager is to embody the Messika passionand creativity for diamonds and jewelry design.

The Boutique Manager must be skilled at managing and overseeing all elements of the boutique operation and business management. The Boutique Manager leads the team to provide exceptional experiences for all clients, while achieving or exceeding the boutiques sales targets. The Boutique Manager motivates the team to cultivate each client encounter into an ongoing, trusting relationship that will continue to drive the Messika legacy.

Position’s Main Duties and Responsibilities:

Drive boutique sales to consistently achieve or exceed sales targetsand KPI’s set by Management team.

Recruit and lead members of the boutique team to be goal oriented and focused - maximizing sellout opportunities.

Develop and execute the boutique client development vision via Action Plans

Master a strong knowledge of the boutique businessand assess local market opportunities to implement proactive and effective sales strategies

Partner with Management to develop effective client strategies to ensure the development of genuine client relationships, resulting in increased business opportunities

Strategize and develop networking activities for the boutique team

Develop and execute strategic events to enhance the client experience in and out of the boutique

Support and Reinforce Sales and Product training for all associates daily to ensure the team is current on all Messika product knowledge, ensuring the staff is equipped to achieve the boutique targets

Manage the boutique’s staff schedule and all sales associates to ensure adequate coverage, while maintaining payroll expenses

Support and Implement retail programs and ensure sales associates maintain a book of business retained electronically in the boutique’s Retail System

Supervise the Aesthetics of the boutique by adhering to the Visual Merchandising guidelines

Additional Responsibilities:

Coordinate Events – work with the marketingteam to set an annual plan for retail events to establish brand awareness within the local community

Create Operational Systemsand procedures for a successful organization

Train staff to ensure that you have a “second in command” when you are not physically inside the boutique (overlap schedules to have assistant manager or second on staff)

Effective Management of staff, product,budgets, and supplies

Manage staff and all aspects of the boutique in full compliance with all written policies and procedures as included in the Employee Handbook

Manage inventory, including being responsible for entry into Messika’s electronic systems

Supervise routine Cycle Stock counts

Manage Payroll

Conduct Monthly and Annual employee evaluations

Manage budgets for events and supplies

Execute all supplies and purchases for the boutique in consultation with Messika USA

Ensure security of assets and staff of the store through attentiveness to all procedures related to store security as described in the Employee Handbook.

Visual

Ensures that the Boutique windowsare always in good order and prepares product display strictly complying with the Company guidelines.

Ensure the boutique image and product care are in-line with corporate standards and that the Staff is made to feel responsible as well to maintain these standards.

Stockroom

Monitors stock levels,making sure that they are in line with the boutique’s sales potential and accordingly provide feedback to the Director of Sales

Optimize stockroom management to ensure the boutique stock is stored as efficiently as possible to ease product requests.

Take all measuresto guarantee the care of all valuableproducts and materialsin the boutique.

Supervise, control, and manage all the activities for year-end, sector and rotation stock taken by product category.

Qualifications:

At least 8 years proven previous retailmanagement experience in fine jewelry or luxury environment

Strong leadership skills and positive attitude that engages staff and clientele

Excellent communication and people skills

Required experience in managing direct reports

Collaborative approach with ability to foster a united work environment with a “can do” attitude

Entrepreneurial spirit to develop their own businessand build long lasting client relationships

Strong understanding of client service needs and priorities (internal and external)

Strong attention to details with the ability to handle multipletasks simultaneously and with precision

Intellectual curiosity and passion for learning

Bachelor’s degreein business-related field is a plus

Additional language skillsare a plus

Passionate about luxury

Digital, Social Media,and Tech savvy