Direct message the job poster from Motion Recruitment
Robert Brock
Senior Technical Recruiter
Title: Benefits Operations Specialist
Location: 100% Remote
Type: 6 Month Contract to Start, Potential to Extend
Benefits: Holidays, Medical, Dental, 401K
Our client, a leading financial technology company with first rate culture and people, is looking for talented Benefits Operations Specialist to support their People - Benefits Operations Team with day to day administration during Open Enrollment. The Benefits Operations team is responsible for supporting, operationalizing and streamlining U.S. Benefits.
This is a great opportunity for someone who thrives in an “all hands on deck” environment, can wear multiple hats, and enjoys interacting with people. This individual is also very organized, detail-oriented, someone who likes to move fast, and knows when to be flexible.
Responsibilities:
Respond to Tier 2 employee queries and assist Scale Support with Tier 0 /1 queries as needed via Jira Cloud ticketing system and support the Core Benefits team on all operational needs.
Provide functional support to employees needing assistance with Benefits Employee Self Services (ESS) transactions
Assist with benefits day to day processing in Workday for new hires, terminations, and qualified life events
Partner with the Business Systems team to resolve benefits-related system issues, implement process improvements, and test system changes as needed
Assist with EOIs administration support and integration error reviews by partnering with the company's insurance carriers and our HRIS tool, Workday
Support the project management administration of open enrollment and other benefits changes
Assist with personal leaves, accommodations, outplacement services, worker compensation requests and assist with confirming return to work dates for all leaves as needed
Collaborate with Benefits Program Managers on special projects
Assist with compliance audits, plan documents and all federal, state, and local laws as needed
Assist with responding to government notices and ensure reporting requirements are met in a timely manner, including required notice distribution
Responsibilities and tasks may change and shift as we operationalize and streamline
You have:
2-3+ years of benefits experience in the U.S. (global experience preferred, but not required)
Experience using Workday HCM (Workday Benefits is a plus)
Familiar with Jira Cloud or similar ticketing tracking system
Advance experience with Google Suite / Google Docs and Microsoft Office is a big plus
Ability to handle sensitive and confidential data
Passionate about developing efficient processes and driving results
Attention to detail
Basic knowledge of benefits federal, state, and local laws
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Human Resources
Industries
Software Development and Staffing and Recruiting
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