Benefits Specialist

Title: Benefits Operations Specialist

Location: 100% Remote

Type: 6 Month Contract to Start, Potential to Extend

Benefits: Holidays, Medical, Dental, 401K

Our client, a leading financial technology company with first rate culture and people, is looking for talented Benefits Operations Specialist to support their People - Benefits Operations Team with day to day administration during Open Enrollment. The Benefits Operations team is responsible for supporting, operationalizing and streamlining U.S. Benefits.

This is a great opportunity for someone who thrives in an “all hands on deck” environment, can wear multiple hats, and enjoys interacting with people. This individual is also very organized, detail-oriented, someone who likes to move fast, and knows when to be flexible.

Responsibilities:

• Respond to Tier 2 employee queries and assist Scale Support with Tier 0 /1 queries as needed via Jira Cloud ticketing system and support the Core Benefits team on all operational needs.
• Provide functional support to employees needing assistance with Benefits Employee Self Services (ESS) transactions
• Assist with benefits day to day processing in Workday for new hires, terminations, and qualified life events
• Partner with the Business Systems team to resolve benefits-related system issues, implement process improvements, and test system changes as needed
• Assist with EOIs administration support and integration error reviews by partnering with the company's insurance carriers and our HRIS tool, Workday
• Support the project management administration of open enrollment and other benefits changes
• Assist with personal leaves, accommodations, outplacement services, worker compensation requests and assist with confirming return to work dates for all leaves as needed
• Collaborate with Benefits Program Managers on special projects
• Assist with compliance audits, plan documents and all federal, state, and local laws as needed
• Assist with responding to government notices and ensure reporting requirements are met in a timely manner, including required notice distribution
• Responsibilities and tasks may change and shift as we operationalize and streamline

You have:

• 2-3+ years of benefits experience in the U.S. (global experience preferred, but not required)
• Experience using Workday HCM (Workday Benefits is a plus)
• Familiar with Jira Cloud or similar ticketing tracking system
• Advance experience with Google Suite / Google Docs and Microsoft Office is a big plus
• Ability to handle sensitive and confidential data
• Passionate about developing efficient processes and driving results
• Attention to detail
• Basic knowledge of benefits federal, state, and local laws