H-E-B believes in hard work and taking care of People, and part of our Bold Promise is to offer great pay and benefits. Our Benefits team works to provide plan members the Right Care, at the Right Time, and in the Right Place by developing comprehensive best-in-class benefit programs and building provider networks.
As a Health Benefits Plan Manager, you'll develop and manage the end-to-end administration of low to moderately complex benefits plans, provide guidance to project teams, and support project progress and vendor relationships to ensure successful delivery of plan member benefits. You'll serves as a subject matter expert for your assigned benefit plans, and will advise plan members and Partners on plan design, programs, and services.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do You Have a
HEART FOR PEOPLE... dedication to serve our plan members through their benefits plans?
HEAD FOR BUSINESS... expertise in benefits plan design and implementation?
PASSION FOR RESULTS... commitment to administer excellent, competitive programs?
We Are Looking For
experience in benefits or HR
analytical and project management skills
What is the work?
Advising / Management
Administers / manages benefits plans of low to moderate complexity
Conducts / participates in benefits surveys
Reviews policies and programs
Supports development of new plan designs
Projects costs and reviews day-to-day expenses to ensure programs meet budget plan; identifies cost reduction initiatives
Assists with benefits RFP process for assigned programs
Counsels management; interprets legal / procedural compliance standards related to assigned programs
Prepares / reviews recommendations to resolve day-to-day vendor, member issues
Resolves member issues or escalates appropriately
Serves as liaison to support policies related to benefit programs; provides guidance / direction in plan interpretation, consistent with plan design and documentation
Consults with Partners / HR team regarding benefits plans, processes, and policies
Recommends changes to benefits plans, processes, policies; re-evaluates vendors to ensure competitiveness; participates in annual plan design review process
Ensures vendors meet service level agreements
Reviews member issues; recommends escalation to review by internal and / or external legal counsel
Presents benefit program information to internal audiences, including plan members, HR leaders, Admins, and wellness champions
Project Management
Supports benefit projects and / or leads specific initiatives for assigned projects
Coordinates activities involving communication, implementation, and modification of existing benefits plans
Develops / conducts benefits education and training programs
Coordinates crisis management / intervention activities in consultation with external vendors and company leadership
Supports plan implementation activities
Analytics
Analyzes plan member demographics / claim data to support program recommendations
Reviews costing models to support recommendations regarding benefits plans and changes
Researches / analyzes industry trends, surveys, and best practices to help identify best benefits offerings for H-E-B plan members
Researches / evaluates third-party providers; participates in new provider selection / implementation
What is your background?
Bachelor's degree in a related field, or comparable experience
3+ years of benefits, public health, or health care related experience
Do you have what it takes to be a fit as a Benefits Plan Manager at H-E-B?
Working knowledge of HIPAA privacy regulations
Knowledge of health care and employment laws, through applicable course work or experience
Knowledge of accounting and finance principles
Strong written / verbal communication and presentation skills
Intermediate skills in PeopleSoft
Intermediate analytical, organization, and project management skills
Negotiation and influencing skills
Collaboration skills
MS Office application skills
Ability to work at all levels of management
Ability to manage highly sensitive and confidential issues
Ability to manage multiple, simultaneous priorities and shift focus between projects
Ability to navigate complex issues, create solutions, and follow-through to resolution
Strong service focus
Strong attention to detail
Can you...
Function in a fast-paced, retail, office environment
Travel by car or plane with overnight stays
Work extended hours; sit for extended periods
Occasionally lift 20 lbs or more
HR3232
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Retail
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