Steneral Consulting

AV/Network Technician

Steneral Consulting Philadelphia, PA
Steneral Consulting

AV/Network Technician

Steneral Consulting Philadelphia, PA
3 months ago
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3-4 days onsite each week, must be under 60 mins

Responsibilities

  • Provide advice on the most suitable AV/IT choices for guests in conference rooms
  • Provide conference room AV support for executive level meetings
  • Provide technical support for AV systems inside the conference rooms
  • Install and configure software and hardware (video cables, wireless presentation systems, management suites, etc.)
  • Monitor AV systems and technology performance
  • Perform troubleshooting and minor repairs
  • Work with outside vendors and integrators to troubleshoot/fix advanced issues
  • Provide ongoing communication throughout the day to AV/IT support staff and leadership on updates and issues regarding conference room technology
  • Collaborate with other AV/IT professionals to maintain standards and functionality of meeting spaces
  • Other duties and responsibilities as assigned

Qualifications

  • Proven experience with AV/IT end user support
  • Ability to work in a fast paced environment
  • Experience in desktop support is appreciated
  • Working knowledge of AV/IT systems and applications/collaboration tools (Microsoft Teams, WebEx, etc.)
  • Understanding of AV control systems (Crestron, Microsoft Teams Rooms, Cisco video endpoints, etc.)
  • Ability to troubleshoot audio and video conference calls
  • Strong communication and interpersonal skills
  • Consults with end-users in addressing problems and assists in formulating solutions
  • Maintains exceptional level of communication with end-users
  • Excellent organizational and coordination abilities
  • BS/BA in information technology or computer science is preferred
  • AVIXA CTS certification or equivalent preferred
  • 2+ years of experience in an AV related support field preferred
  • Regular, consistent, and punctual attendance. Must be able to work nights and weekends on occasion, and/or variable schedule as needed

  • Seniority level

    Mid-Senior level

  • Employment type

    Contract

  • Job function

    Information Technology

  • Industries

    Software Development

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