AV Field Engineer

AV Field Engineer

• Travel: 100%
• Traveling Onsite, this is not a remote role
• Candidates must be able to rent a car

The AV Field Engineer is responsible for diagnosing and repairing various types of audiovisual, videoconferencing, and IT-related systems. This position requires thinking independently and working within the specified guidelines with minimal supervision.

ROLES AND RESPONSIBILITIES:

• Ability to lead small to large-scale AV projects including new construction.
• Assumes the responsibility of leading a team of technicians on large-scale AV buildouts.
• Ability to work efficiently in a fast-paced environment.
• Reporting accurately daily to the assigned project manager
• Analyze and interpret system drawings.
• Perform installation, adjustment, and operation of audiovisual equipment such as cameras, speakers, displays, projectors, and microphones.
• Cable management above ceilings, under tables, and within racks
• Pull and terminate various types of cabling connections (CAT6, Crestron DM, Cresnet, RS232, Speaker wire, mic wire, XLR connectors, phoenix connectors, soldering, etc.)
• Ability to solder.
• Registration and setting changes of VTC codec endpoints (Cisco, Poly)
• Proficient with QSC, Crestron, Extron, Biamp, Shure, Cisco, and Poly hardware components
• Knowledge of networking fundamentals such as TCP/IP, addressing, firewalls, routers, VLANs, and VPN
• Perform hardware upgrades to all AV components.
• Proficient with Crestron Toolbox, Biamp Tesira, Q-SYS, and Shure software
• Adjust and fine-tune digital signal processors (DSP) including QSC and Biamp
• Verify that installations are correct and recommend corrective action if necessary.
• Ability to work with a remote system programmer to load and diagnose problems and interfaces.
• Commission complex systems, troubleshoot issues, and optimize systems for final testing and turnover to clients.
• Comfortable and able to communicate with C-Level executives.
• Ability to perform knowledge transfer and educate customers on installed equipment and receive a final sign-off from the customer showing job completion.
• Compile and submit all project-related deliverables including redlining CAD documents.

SUCCESS FACTORS:

• Heavy Travel is involved in this role.
• A high level of customer centricity
• Strong team player with the ability to adapt to diverse team members.
• Ability to perform in a fast-paced/high-volume environment.
• Excellent verbal and written communication skills
• Exceptional Critical Thinking skills
• Detail Oriented- a high level of attention to detail is required.
• A high level of time management, accountability, and prioritization skills
• Self-motivated, goal-oriented, and driven to accomplish department goals.
• Ability to be organized, problem-solve, and be solution-oriented.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Certifications: CTS-I, Extron AVA, Q-SYS Level I & II, DMC-E-4K, DMC-D-4K, AMX-ACE, Biamp TesiraFORTE´ ? Preferred

WORK ENVIRONMENT/EDUCATION EXPERIENCE:

• May be exposed to uncomfortable or distracting sounds or noise levels on sites of projects being managed or coordinated.
• When working on-site, will be required to wear common protective safety equipment, such as safety glasses, gloves, hearing protection, and a hard hat.
• 6+ years experience in collaboration or Audio-Visual Integration
• High School Diploma or equivalent experience preferred.

Pixel Technologies is an equal-opportunity employer. All candidates agree to complete a selection assessment and pre-employment drug screen.