Automotive Parts Manager

Chevy Exchange of Lake Bluff is looking to add a Parts Manager to our team of Automotive Professionals! As a Parts Manager, you will be responsible for ensuring the overall functionality of the department as well as ensuring that the department meets monthly sales goals.

Summary

The Parts Manager Strives to return a satisfactory profit on dealer capital invested in parts inventory. S/He accomplishes objectives using proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, displaying, and advertising. The individual in this role must demonstrate strong problem solving and predictive skills along with possessing the ability to understand trends in customer purchasing. The incumbent must be able to maintain proper inventory of the parts department and ensures that all parts are considered safe and in working order. The Parts Manager must also ensure the parts department stays organized and employees maintain a clean working environment.

Essential Duties

• Forecasts goals and objectives for the department and strives to meet them.
• Hires, trains, motivates, counsels and monitors the performance of all parts department staff.
• Prepares and administers an annual operating budget for the parts department.
• Maintains a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts and the do-it-yourself public.
• Establishes pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty.
• Establishes individual parts inventory levels and balances them for maximum turnover.
• Monitors and adjusts inventory to minimize obsolescence.
• Ensures that all parts are properly tagged so that the dealership recovers full credit from the factory.
• Supervises stock order procedures.
• Analyzes sales, expenses, and inventory monthly to maintain profit goals.
• Develops and administers an aggressive wholesale parts program to produce profit.
• Ensures that the same high-quality level of service provided to outside customers is also provided to internal dealership customers.
• Works with the service manager to ensure a timely turnaround of parts needed for internal jobs.
• Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness.
• Provides technical assistance to parts department employees.
• Coordinates a prompt, efficient and timely flow of paperwork.
• Directs shipping and receiving efforts to ensure timely processing.
• Monitors daily reports such as DOE, DOC and sales productivity.
• Develops and utilizes a lost sales tracking report.
• Directs outside parts and counter sales efforts, including a telemarketing program to keep in contact with customers.
• Develops sales promotions.
• Takes advantage of all manufacturers' inventory co-op advertising.
• Develops, enforces and monitors guidelines for working with customers to ensure maximum customer satisfaction.
• Handles customer complaints immediately and according to the dealership's guidelines.
• Ensures that all dealership purchases are properly accounted for before payment is made.
• Assists in the collection of past-due accounts.
• Supervises custodians to ensure that work area is kept clean.
• Enforces safety requirements, including but not limited to forklift training and operation, processing of MSDS sheets on all products carried and OSHA Right-to-Know.
• Understands, keeps abreast of, and complies with federal, state and local regulations that may affect parts sales.
• Maintains professional appearance.
• Other duties as assigned.
  
  

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/or Experience

• High School Diploma or GED required
• Experience with GM required
• Experience with CDK required
• 5 to 10 years related experience and/or training