Associate Product Manager

About Us

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, LOFT, Lane Bryant, and Talbots. Individually, our brands are unique and strong. Together, we are powerful.

Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.

About The Role

The Associate Product manager checkout and Omnichannel is responsible for assisting in the development of the strategic evolution of the AnnTaylor.com and LOFT.com websites.

This person will support the Product Management team in developing our checkout and omni-channel roadmap, focusing on delivering secure experience for our clients.

Acting as an essential member of a multi-functional team, this role will support translating client’s needs into solution designs, providing product direction, define detailed requirements, work with our UX team to provide prototypes, and work side by side with our development and testing teams to ensure the product and features are delivered as planned.

This person will be highly analytical and will be responsible for analyzing e-commerce reporting, assessing business impact of e-commerce enhancements, interpreting results from A/B tests, and gathering qualitative insights from user testing and customer feedback.

This position will report directly to our E-commerce Product Manager, checkout & Omnichannel. conversion, and revenue.

The impact you can have

• Own and optimize Ecommerce product roadmap for your funnel/domain from solution design, requirement, Implementation, measurement strategy and validation.
• Deliver a product driven point of view based on data, leveraging analytics, A/B testing and an understanding of customer needs/trends, to assess current Ann Taylor and LOFT experiences. Translate highest priority opportunities into compelling business cases that define business value and ROI.
• Monitor and maximize ongoing impact and performance of initiatives against expectations with a focus on optimizing both product and processes to continually improve ROI.
• Partner with Engineering, Product peers, UX Design, Merchandising and Data teams to inform and prioritize the roadmap and ensure the successful adoption of Ecommerce functionalities.
• Manage expectations with cross functional business leaders-including Retail and Digital teams across markets, Customer Experience, Marketing, Creative, IT, Operations, and third party vendors-to effectively prioritize, execute and scale impactful initiatives.
• Create and maintain product roadmaps, feature backlogs and product documentation such PRDs, user stories, use cases, user flows, logic flows, and functional specifications
• Manage 3rd party vendors relationships and active Ecommerce programs on the site such as styling, product recommendations, and rating and reviews.
• Own, develop and analyze recurring Ecommerce reporting and hind sighting for your stakeholders.
• Continuously monitor competitive landscape and technology advancements to identify best practices, emerging trends, and innovation opportunities.
  
  

You’ll bring to the role

• BA/BS degree in a related field of study, required
• 1-3 years of experience as part of a product management team on the Ecommerce digital space
• Previous retail or e-commerce experience
• Experience working with developers following Agile methodologies
• Highly analytical and detail-oriented
• Prior experience with e-commerce analytics like Adobe analytics tools
• Able to analyze both qualitative and quantitative data and can effectively communicate insights with stakeholders who may have little understanding of subject matter
• Able to proactively problem-solve and prioritize in a fast-paced environment
• Eager to learn and comfortable undertaking new challenges
• Passionate about the digital, retail, ecommerce space and of course, our client
• Excellent verbal and written communication skills
• Ability to work in a fast-paced environment
• Proficient in Microsoft Excel, Word, PowerPoint
• Willing to collaborate with a variety of stakeholders including Development and QA, Marketing, Merchandising, Procurement, Finance, CRM, Client Insights, etc.
• Experience working in an Agile framework and/or in Jira a plus
• Experience with A/B testing, Usability Testing, User Experience a plus
  
  

Benefits At KnitWell Group

• Merchandise discount at our brands: 50% off regular-priced merchandise at Ann Taylor, LOFT, Lane Bryant & Talbots (in store and online) 
• Support for your individual development plus career mobility within our family of brands   
• A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities*  
• Medical, dental, vision insurance & 401(K) retirement* 
• Employee Assistance Program (EAP)
• Time off – paid time off & holidays*
  
  

The target salary range for this role is: $75K- $80K.

Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.

This position works in a hybrid model, with 3-4 days per week worked in our NYC office.

Location:

Corporate Ann Taylor – Remote

Position Type

Regular/Full time

Equal Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all personnel actions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under federal, state, or local law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.