Associate, HR Solutions

Who We Are

FTI Consulting is the world's leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world's leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.

At FTI Consulting, you'll be inspired and empowered to make an impact on headline matters that change history. Working side by side with the world's leading experts in your field, you'll be surrounded by an open collaborative culture that embraces diversity, recognition, professional development and most importantly, you.

There's never been a more exciting time to join FTI Consulting and this is where you will do the most exciting and fulfilling work of your career.

Are you ready to make an impact?

About The Role

The Global Human Resources Service Center (GHRSC) Associate is responsible for supporting the daily operational aspects of the programs, policies, and processes of FTI's key HR transactions including new hires, terminations, employment status/job data changes, benefits processes, and the data integrity of the HR systems.

A successful GHRSC Associate candidate will have a continuous improvement mindset and a passion for measuring results through data and metrics. They should also demonstrate the ability to;

• Multitask in a highly dynamic environment
• Manage work to meet deadlines
• Be adaptable according to the changing needs and priorities of the organization
• Handle multiple ranges of tasks, projects and deliverables with wide latitude for independent judgement and initiative
  
  

What You'll Do

• Provide first-level support to employees, HR business partners and managers on daily inquiries and transactional requests leveraging our case management tool, ServiceNow
• Support employee lifecycle transactional processing from hire through retire for our global employee base
• Provide end-to-end onboarding and offboarding support
• Have responsibilities for system support and troubleshooting, including our automated onboarding system, leave management tool, time recording system, performance appraisal system and eLearning management system
• Provide support for other HR programs/processes including but not limited to; contractors, benefits, supplemental payment, leave of absence, immigration/visa, employee verification, background checks, probation, invoice processing and vendors
• Create documentation for job data changes and maintain Human Resource Information System records in a document management system, ensuring data integrity and confidentiality
• Deliver regular and ad-hoc reporting across all HR systems as requested by the business
• Provide analytical support for compliance auditing efforts
• Maintain compliance with company policies and local regulations concerning employment
• Document process changes and create and maintain knowledge articles for global processes
• Contribute to and maintain our HR information knowledge base, to include FAQs, quick reference guides, knowledge articles and operations manuals
• Co-lead small to medium HR projects and oversee related change management
• Provide support to recurring ad hoc processes and projects
  
  

How You'll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.

As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

What You Will Need To Succeed

Basic Qualifications:

• Bachelor's degree in related field
• 2 years of relevant post-graduate professional experience with exposure to HR processes
• Proficiency in Microsoft Office Suite (Outlook, PowerPoint, Excel, Word)
• Ability to travel to clients and FTI Office(s) as needed
• Applicants must be currently authorized to work in the United States on a full-time basis; the employer will not sponsor applicants for work visas
  
  

Preferred Skills:

• Experience across multiple HR functions including HR operations, benefits, compensation, talent development and recruiting
• Experience with CRM Software (e.g. ServiceNow), HCM Software (e.g. PeopleSoft), SAP, Learning Management System (e.g. SABA), Onboarding platforms (e.g. SuccessFactors Onboarding), Performance Management system (e.g. Career Navigator), or Leave Management system (e.g. TeamSeer)
• Experience troubleshooting across multiple platforms/systems
• Advanced proficiency in Microsoft Excel (VLOOKUP, Pivot tables, etc.)
  
  

Our Benefits

• Our goal is to support the well-being of you and your families-physically, emotionally, and financially. We offer comprehensive benefits such as the following:
• Competitive total compensation, including bonus earning potential
• Full package of benefits plans, including medical, dental, and vision coverage along with life and disability insurance
• Generous paid time off
• Company matched 401(k) retirement savings plan
• Potential for flexible work arrangements
• Generous paid parental leave and flex return support
• Family care benefits, including back-up child/elder care
• Employee wellness platform
• Employee recognition programs
• Paid time off for volunteering in your community
• Corporate matching for charitable donations most important to you
• Make an impact in our communities through company sponsored pro bono work
• Professional development and certification programs
• Free in-office snacks and drinks
• Free smartphone and cellular plan (if applicable)
• FTI Perks & Discounts at retailers and businesses
• Upscale offices close to public transportation
  
  

About FTI Consulting

FTI Consulting is a global business advisory firm dedicated to helping clients with their most significant opportunities and challenges. With more than 7,600 employees located in 31 countries, our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. At FTI Consulting, we embrace, cultivate and maintain a culture of diversity, inclusion & belonging, which are fundamental components to our core values. FTI Consulting is publicly traded on the New York Stock Exchange and has been named the #1 Professional Services Firm on Forbes List of America's Best Employers and the best firm to work for by Consulting Magazine. For more information, visit www.fticonsulting.com and connect with us on Instagram and LinkedIn .

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.