Associate Director, Strategic Partnership Programs and Operations

As the Associate Director of Strategic Partnership Programs and Operations, you will be the hub driving operational excellence and scaling our performance partnership initiatives. You will enable and innovate for our affiliate and partnership programs. Reporting to the Sr. Director of Partnerships, you will streamline operations, implement robust tracking, analyze data to optimize strategy, and increase program attractiveness and scalability. Through your data-driven approach, you will help implement our partnership strategy across channels.

You will …

• Ideate and lead affiliate/partner projects that inspire our partners to collaborate with our brands.
• Serve as a central hub supporting the Partnerships team to lead initiatives such data consolidation, performance monitoring, sales operations…
• Proactively identify and resolve operational inefficiencies through process improvements and enabling tech/tooling
• Explore and test incrementality/elasticity models to optimize partnership performance, identify opportunities and shape strategy
• Establish robust program management frameworks, incentives, gamification and engaging initiatives to attract partners
• Help other partnerships teams (affiliate, influencer, direct sales…)prioritize and drive high-impact initiatives
• Create and manage content and best practices repository to inspire our partners
• Manage CRM, sales ops workflows and commission models tailored to our performance-based affiliate/partner channels
• Coordinate cross-functional projects, facilitate communication across teams for smooth execution
• Analyze comprehensive partnership data, generate insights and present recommendations to stakeholders
• Manage and mentor a small team supporting partnership program management and operations
  
  

You are…

• Data-driven, strategic and results-oriented professional
• Passionate about creating best-in-class partnership programs and operational excellence
• Able to operate autonomously with strong intellectual curiosity, enjoy removing obstacles
• Positive, proactive self-starter able to roll up sleeves and get things done
• Naturally consultative, able to build trust and rapport with internal/external partners
• Flexible, able to prioritize and pivot in a dynamic, high-growth environment
• Passionate about our mission of providing quality, sustainable food
  
  

You have…

• Bachelor's degree in Business, Marketing, Operations or related field
• 7+ years experience in performance marketing, affiliate program management, operations or related roles
• Expert in affiliate/partnership program creation, management and scaling
• Strong data-driven mindset with expertise in analysis, reporting, visualization tools
• Experience managing CRM systems, sales operations and commission tracking workflows
• Exceptional project/program management, organizational skills and attention to detail
• Outstanding communication abilities and talent for building partnerships
• Proven track record in fast-paced, high-growth environments managing multiple initiatives
• Ability to work cross-functionally and manage a small team
• Prior experience managing and developing team members
  
  

You’ll get…

• Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education
• Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
  
  

Position is eligible to participate, contingent on Supervisory Board Approval, in HelloFresh's equity program.

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

New York Pay Range

$122,500—$175,000 USD

JR101333