Associate Director of Strategic Operations

Company Summary:

We are a value-based, precision medicine company specializing in solutions for providers, patients, life science and EMS companies. With the emergence of value-based care, Integra Connect’s mission is to help specialty care providers succeed both clinically and financially. We accomplish this through a comprehensive offering of technology and services, unified by our cloud-based platform, combined with unmatched industry expertise. We are looking for like-minded individuals committed to making a difference in healthcare. Come join our growing team!

Position Summary:

The Associate Director of Strategic Operations is responsible for providing leadership and oversight of the organization’s commercial operations. This role focuses on strategic, financial, and capacity planning, operational efficiency, and driving the organization’s profitability through various KPIs. The Associate Director will report weekly to the VP of Operations and own the development, maintenance, and tracking of key strategic initiatives. This position involves managing budgets, resource allocation, process improvements, and ensuring the growth of programs while maximizing output and minimizing costs.

Responsibilities:

• Responsible for providing leadership and oversight of the organization’s commercial operations, focusing on strategic/financial planning and operational efficiency.
• Drive the organization’s profitability through various KPI’s and report weekly to the management team. Also, own development, maintenance, and tracking of key strategic initiatives.
• Own the functional components of commercial operations business planning including budgets and resource allocation across teams and projects.
• Devise strategies to ensure the growth of programs, identifying and implementing process improvements that will maximize output and minimize costs and/or compliance improvements.
• Develop and execute strategic sales operations review process to achieve revenue targets.
• Design, Develop, and Track appropriate measurement, analysis, and evaluation methods for capturing customer satisfaction.
• Establish, maintain, and govern all operational processes, standards, procedures, and practices involving daily operations and targeted process improvements.

Qualifications:

• 10 years+ of relevant experience, 5+ years in healthcare industry.
• Prior experience in developing kpi’s and operational processes, standards and procedures.
• Ability to streamline and implement new processes that create speed, and efficiency, and support rapidly shifting business demands.
• Prior experience with budget and statement of work development
• Ability to work in a fast-paced environment.
• Bachelor’s Degree in business administration, biology, engineering, or relevant field. MBA preferred.
• Proficient with Salesforce, Microsoft Excel, and MS Office.
• Travel up to 25%.

Benefits:

Integra Connect, LLC provides a comprehensive benefits plan.

• Medical/Dental/Vision Insurance beginning the 1st of the month following your date of hire
• Paid Time Off
• 401k with employer match
• Paid Holidays and Floating Holiday

Equal Opportunity Employer

Please note that the deadline for submitting applications is July 7, 2024. All applications must be received by this date to be considered.

Important Notice:

At Integra Connect, we are committed to providing a safe and secure environment for our job applicants. Unfortunately, scammers may attempt to impersonate our company to deceive individuals seeking employment. We take this matter seriously and want to ensure your job search with us is free from any fraudulent activity.

Integra Connect has become aware of recent, fraudulent recruitment activity being conducted by individuals or groups who claim to be third party recruiters and/or points of contact for our Company. Examples include sending candidates a request for personal information, conducting online interviews or meetings, making offers of employment, demanding money for employment related services and activities, or asking the applicant to purchase a laptop or other work-related equipment for the job. The aim of the fraud is to obtain personally identifying information (e.g., identity theft) and/or money. The Company’s name, as well as the names of employees, are used to try to convey authenticity.

Here are some tips to help you identify and avoid job scams:

1. Always Check the Source:

Ensure that the job listing is on our official website or a reputable job board. Our official domain is https://www.integraconnect.com/resources/careers/. Be cautious of unsolicited emails, text messages, or social media messages offering job opportunities.

2. Be Wary of Requests for Personal Information:

We will never request sensitive personal information like your Social Security number, bank details, or payment for onboarding/equipment. If you encounter such requests, it's likely a scam.

3. Verify Contact Information:

Check that the contact information provided in the job posting, including email addresses and phone numbers, aligns with our official contact information. Scammers often use generic or non-company email addresses.

• What is the sender’s email address? Is it consistent with other job postings from this company? Email addresses that are slightly different from any business’s primary contact information (Jane.Doe@IntegraConnect.org vs John.Doe@Integra Connect.com) are a common warning sign.
• If you are contacted through LinkedIn, be sure to review the entire profile to verify their credentials.

If you suspect that a job offer is fraudulent, we recommend that you do not respond to it.

If you believe you are the victim of any fraudulent activity, you can report it to the appropriate authorities at https://www.myfloridalegal.com/consumer-protection/how-to-protect-yourself-job-listing-and-job-search-firms (Florida Department of State) and/or https://consumer.ftc.gov/articles/job-scams#report (U.S. Federal Trade Commission).

Integra Connect is not responsible for any fraudulent offers and advises prospective candidates to follow the guidance provided above.

Thank you for your interest in a career with Integra Connect. We look forward to connecting with genuine, talented individuals like you.