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Description
The UC San Diego Rady School of Management provides exceptional business education through its many academic degree programs. The Rady School's values are excellence, innovation, collaboration and integrity. The staff who work at the Rady School have created a highly participatory, high-energy, upbeat environment where providing excellent customer service to our students and our faculty is a priority.
The Associate Director of Graduate Student Life is responsible for the development and execution of programming and activities designed to engage Rady graduate students and to enhance the overall Rady graduate student experience through the entire student lifecycle. This critical work involves planning, developing, implementing and advising on programs, services, activities, and processes for students in their non-academic life at the university, including leadership development, student government, and student organizations.
Working as part of the Rady School Graduate Student Affairs team, this position will have oversight and responsibility over the office’s largescale programs and activities, such as new student onboarding and orientation, Graduate Student Appreciation Week, annual program end of year celebrations, and Rady’s June and December commencement ceremonies. The position manages a variety of initiatives, activities, and assignments designed to provide holistic support to Rady graduate students and in furtherance academic program goals. They use theskills as a seasoned, experienced professional to provide comprehensive coordination and management of complex large and medium size events. They manage all aspects of co-curricular programming and activities in the Graduate Student Affairs office.
The Associate Director also is the expert advisor of Rady graduate student leaders, including student organization officers, student government (Rady Student Association), and cohort representatives. The position is responsible for engaging with all Rady graduate student leaders, interpreting and communicating university policies and processes, managing student-led events and activities, providing guidance on budget allocation and risk management, and developing and providing meaningful leadership training to graduate studentleaders. Serves as an advisor for student leaders on how to navigate sensitive issues, referring when necessary. Provides coaching on leadership and communication skills, and goal-setting as it relates to their student organization or leadership position. Actively maintains a historical roster of involved and engaged students that can be provided to other Rady departments.
The position reports directly to the Rady School of Management Senior Director of Graduate Student Affairs, and works in close collaboration with the Rady School directors of Admissions and Career Management Center to help ensure that graduate student programming is consistent and appropriately scheduled. The position may collaborate with Rady Alumni Relations on opportunities for students to meet and interact with alumni.
The position implements three annual program-specific surveys designed to gather useful feedback on the graduate student experience, will analyze and distribute the results, and make recommendations for immediate action that can be taken to improve the student experience.
The role requires development of productive partnerships with Rady School of Management faculty, other Rady departments, central campus offices, and off-campus vendors.
This position typically works 8:00am-4:30pm Monday through Friday hybrid on campus and remote (2 days per week on campus and 3 days per week remote).
Occasional evenings and weekends may be required due to commencement, orientation, and other student-focused programming. These events are pre-scheduled.
Submission of a cover letter along with a resume is required for a complete application.
Qualifications
Bachelor’s degree in Higher Education, Student Affairs Administration, Communication, Counseling, Sociology/Psychology, Education, or related field and/or 3-5 years of related professional experience in higher education/student affairs, or equivalent combination of education and experience.
Thorough knowledge of Student Affairs / Student Life specialization. Knowledge of best practices and trends in new student onboarding and student leadership development. Theoretical and practical knowledge in policies and procedures relating to student life; experience interpreting, explaining policies to students.
Three or more years of experience in event/program planning, implementation, and management. Experience conceptualizing programming/events to meet strategic organizational goals, identifying needed resources, supervising and later evaluating events/programming logistics. Experience anticipating logistical issues; experience solving same day, on the spot unexpected issues during an event/program/activity/orientation/commencement. Strong experience organizing and arranging (and double checking) all logistics: catering, space, room set-up/furniture, timing, itineraries, pace, technology support, registration, directions, guest lists, vendorcontracts and deliverables, etc. The ability to organize and lead effective meetings, programs, and workshops.
Demonstrated ability to interpret and provide advice and training to student organizations on University regulations and procedures pertaining to facility use, risk management, security, ticket handling, alcohol use, free speech, fundraising, posting, food service, money collection, Americans with Disabilities Act and other programming related policies.
Multi-tasking skills, prioritization skills. Time management skills. Project management skills. Experience creating project timelines, deliverables related to a complex activity or event or program.
Experience organizing information using online calendars, spreadsheets, shared drives, shared Google drives Experience documenting information and processes. Experience anticipating issues and posing successful implementation plans. Ability to manage multiple responsibilities simultaneously, planning programs/events, developing timelines, meeting deadlines.
Working knowledge of advising and counseling techniques. Experience interacting with and advising students, experience providing guidance related to program planning, budget, goal setting, problem solving. Experience interpreting university policies and advising/training to student leaders of student organizations related to University regulations and procedures pertaining to facility use, risk management, security, ticket handling, alcohol use, free speech, fundraising, posting, food service, money collection, Americans with Disabilities Act and other programming related policies.
Solid verbal and written communication skills. Experience writing emails/documents geared to a student audience. Experience communicating with students to promote student participation in activities and events.
Multicultural competencies; ability to work with diverse populations. Experience independently implementing student-oriented or advising-oriented programs and activities involving diverse groups of people including faculty, staff, and students. Experience routinely interacting across cross-departmental lines to achieve a common goal.
Interpersonal skills. Collaboration skills. Rapport-building skills. Communication skills including diplomacy. Experience working in a student-centric position .
Ability in problem identification and reasoning; ability to develop original ideas to solve problems. Experience researching, interpreting, recommending, and applying academic and non-academic policies to a variety of student-focused situations. Experience extrapolating policies and create effective, useful, departmental policies and procedures consistent with university policies.
Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance. Demonstrated skill and abilities in conflict resolution with the ability to exercise sound judgment, tact, cultural sensitivity, and diplomacy.
Expertise with using or learning a wide variety of online systems: student data systems, enrollment systems, degree/college course credit systems, shared drives. Data entry experience. Solid Word/Excel skills; experience tracking data. Facility of moving between numerous online systems to retrieve student information.
Knowledge of FERPA (Family Educational Rights & Privacy Act), and other protocols related to student information and confidentiality of student information.
Preferred
Experience planning, implementing, revising orientation programs for students; experience planning, implementing, and revising commencement ceremonies; experience advising student organizations/clubs, and experience interacting and advising students preferably at the University of California.
Master's degree in Higher Education, Student Affairs Administration, Communication, Counseling, Sociology/Psychology, Education, or related field
Knowledge of complex U.S. visa and immigration procedures, compliance issues, and employment eligibility / authorization for international students and scholars. Experience interacting with an international audience, ideally students.
SPECIAL CONDITIONS
Job offer is contingent upon satisfactory clearance based on Background Check results.
Pay Transparency Act
Annual Full Pay Range: $56,700 - $97,500 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $27.16 - $46.70
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
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For the University of California’s Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Education and Training
Industries
Education
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