Associate Director/Director, Publisher Partnerships, CTV

PubMatic (Nasdaq: PUBM) is an independent technology company maximizing customer value by delivering digital advertising’s supply chain of the future.

PubMatic’s sell-side platform empowers the world’s leading digital content creators across the open internet to control access to their inventory and increase monetization by enabling marketers to drive return on investment and reach addressable audiences across ad formats and devices.

Since 2006, our infrastructure-driven approach has allowed for the efficient processing and utilization of data in real time. By delivering scalable and flexible programmatic innovation, we improve outcomes for our customers while championing a vibrant and transparent digital advertising supply chain.

Job Description

Upon joining our publisher partnerships team, you would be the primary owner of PubMatic’s global Publisher base. As a CSM, you would develop strategic partnerships with our premium Publishers to grow their digital advertising business, focusing on the programmatic revenue opportunity. In order to do so, our CSMs closely consult with key strategic and tactical contacts through long-term relationship development, and deep understanding of PubMatic’s product offerings and market forces.

In this role, you would have quarterly top-line revenue targets, and be responsible for ensuring PubMatic exceeds the Publisher expectations whilst protecting their brand. Through regular check-ins, rigorous performance analyses, cross-functional project management and industry event attendance, CSMs act and are seen as programmatic specialists and advisors who achieve results.

You would report into the Regional VP of Customer Success for CTV, who oversees the broader regional CTV Publisher portfolio.

Our Team:

From the super analytical and process driven pack to the ‘work hard and play hard’ characters, no two team members are the same. What makes us come together is that we all understand the importance of keeping our clients happy. We all add value and collaborate in different ways, and we all have a common goal. While the technology is top-tier, it’s the people that make PubMatic an exceptional place to work.

Responsibilities:

• Manage a portfolio of high-spend and high-potential supply partners by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks, and creating multi-quarter achievement plans.
• Utilize analytical skills and knowledge of the programmatic marketplace to influence advertising strategy and promote a “programmatic-first” approach.
• Consistently meet or exceed targets while prioritizing and delivering outstanding customer experiences to PubMatic’s clients.
• Develop an understanding of the technical aspects of ad serving and SSP functionality.
• Proactively coach peers to enhance skills, drive client growth, and contribute to overall team success.
• Collaborate with specialists, engineers, and product teams to generate business plans, defining business goals, key strategies, and success metrics.
• Manage strategic relationships and external client communications, including meetings and outings.
• Partner with clients on short- and long-term strategic goals, and work with internal teams to advance strategic initiatives.
• Develop a long-term CTV strategy for PubMatic across all publishers.
• Expand access to new publisher inventory from existing clients.
• Facilitate demand generation by collaborating with internal and external buyside sales teams, including DSPs, agencies, and brand direct.
• Innovate and develop creative solutions to effectively service clients by thinking outside of the box.
• Engage with external companies on new and emerging technologies to create and pitch new products and solutions to clients.

Qualifications

• BA/BS degree at top tier university
• 5-9 years of experience in client-facing services role, such as consulting or customer success
• Familiarity with Programmatic basics and relevant industry trends
• Knowledge and experience with working for or with CTV and Video publishers in the programmatic space​
• Knowledge in regards to RTB/PMP​
• Video experience within programmatic is a bonus​
• Knowledge of Header Bidding/Wrapper and various ad formats/ad serving platforms​
• Understanding of buying patterns in a programmatic environment​
• Knowledge of alternative integrations, such as oRTB, is a plus

Preferred Qualifications:

• Flexible, startup mindset with proven success in fast-paced, unstructured environments
• Experience working with high growth clients. Proven success building relationships with and influencing the perspective of decision makers
• Extremely proactive and biased towards taking action
• Creative, independent problem solver, with proven ability to reason through a large, ambiguous problem
• Strong process management and analytical skills, making it easy to juggle multiple client needs and projects
• Presentation skills a must for quarterly business reviews with key clients
• Can quickly master nuances of a complex industry with many moving pieces and constant change
• Interest in working against an assigned quota and driving sustainable growth
• An engaged team player with strong interpersonal skills who knows how to have fun while achieving results

Compensation And Benefits:

OTE Compensation Range: $230,000-$260,000

In accordance with applicable law, the above salary range provided is PubMatic’s reasonable estimate of the base and bonus salary for this role. The actual amount may vary, based on non-discriminatory factors such as location, experience, knowledge, skills and abilities. In addition to salary PubMatic also offers a competitive benefits package.

Additional Information

Return to Office: PubMatic employees throughout the globe have returned to our offices via a hybrid work schedule (3 days “in office” and 2 days “working remotely”) that is intended to maximize collaboration, innovation, and productivity among teams and across functions.

Benefits: Our benefits package includes the best of what leading organizations provide such as, paid leave programs, paid holidays, healthcare, dental and vision insurance, disability and life insurance, commuter benefits, physical and financial wellness programs, unlimited DTO in the US (that we actually require you to use!), reimbursement for mobile and fully stocked pantries plus in-office catered lunches 5 days per week.

Diversity and Inclusion: PubMatic is proud to be an equal opportunity employer; we don’t just value diversity, we promote and celebrate it. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.