Southern New Hampshire University

Associate Dean, Competency Based Education

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

Make an impact — from near or far

At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.

We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states.

The opportunity

As the Associate Dean, Competency-based Education (CBE), you will be a full-time member of the University staff who supports the operational needs, strategic direction, and programs of Southern New Hampshire University's Global Campus (GC). You will report to the Executive Director of Competency-based Education Programs.

You will be well-versed in and connected to the national conversation regarding higher education, learner outcomes, general education, workforce needs and different learning modalities such as competency-based education.

We are a remote friendly work environment

What You'll Do

  • Lead program, course, competency, and content development efforts in collaboration with the Learning Sciences and Assessment (LSA) team
  • Provide operational oversight and support for our CBE team
  • Maintain successful programs and curriculum through oversight of the processes and related artifacts, ensuring efficient curriculum delivery and curriculum relevancy.
  • Engage with external partners to gain specific insights into employer perspective and needs, program effectiveness, brand perception, and graduate performance in the workplace.
  • Support program growth in collaboration with internal departments (including University Campus and Workforce Partnerships), and external partners.
  • Contribute to faculty and Subject Matter Expert (SME) recruitment, hiring, management and professional development process.
  • Lead coaching, mentoring, and remediation efforts to support ensuring faculty excellence.
  • Collaborate with the appropriate partners to support the faculty evaluation process.
  • Champion faculty recognition activities to develop of a pool of engaged faculty.
  • Contribute to solution-building for student-related issues such as disputes, appeals, learning environment, and conduct in collaboration with other departments.
  • Implement and support approved projects that support learner and faculty engagement, program and course quality, learner success, and learner experience.
  • Use data to support the decision-making, quality control, and issue-remediation processes.
  • Support accreditation, policy development, and compliance efforts.
  • Participate in academic governance processes as determined by the institution.
  • Participate in professional development activities that support professional growth and the development of a national presence within higher education.
  • Help design new learning models that are flexible and scalable to support the needs of tomorrow's learners and address important issues such as affordability, access, and speed to completion.
  • Identify and lead efforts to deliver workforce-relevant micro-credentials, certifications, and badges.
  • Support experimentation with instructional, assessment, and learning resource models.
  • Help establish the online content library and systems to support rapid solutions development across modalities.
  • Support activities that try to maximize the functionality of our technology stack to improve data collection effectiveness, learner experience, faculty experience, administrative oversight, content delivery and outcome assessment.
  • Collaborate to implement improvements in processes to increase automation, improve data and reporting, ability to grow, reduce cost, and better support collaboration between partners.
  • Use data and help implement systems to provide improved learner and faculty support.
  • Engage with departments including Center for Online Learning and Teaching (COLT), Faculty Recruiting, Learning Science and Assessment, Human Resources to improve faculty recruiting, training, evaluation, and community building practices to ensure the most effective learner-facing experience.
  • Implement practices that foster the development of motivated, and high-functioning teams that embody the cultural values of SNHU.
  • Work on projects as part of a shape-shifting organization that assembles talent toward solving short- or medium-term problems or organizational needs. .


What We're Looking For

  • Master's degree in Communication, Media Studies, Strategic Communication, or related discipline
  • At least one year of related experience working in a similar role
  • Demonstrated experience in online education
  • Demonstrated experience making data-driven decisions
  • Demonstrated experience in the successful administration of online degree programs and faculty support
  • Understand basics of learning science
  • Strategic and operational planning ability
  • Demonstrate ability to collaborate among colleagues and team members to effect change
  • Demonstrate reason in a complex fashion about problems which do not have a single correct answer


We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Exceptional Benefits (because You’re Exceptional)

You’re the whole package. Your benefits should be, too. As a full-time employee at SNHU, you’ll get:

  • High-quality, low-deductible medical insurance
  • Low to no-cost dental and vision plans
  • 5 weeks of paid time off (plus almost a dozen paid holidays)
  • Employer-funded retirement
  • Free tuition program
  • Parental leave
  • Mental health and wellbeing resources


  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Education and Training
  • Industries

    Higher Education

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