Assistant to General Manager

Job Title: Assistant General Manager / Business Manager

Job Overview:

Ulike is seeking a dynamic and experienced Assistant to General Manager or Business Manager to join our team in the United States. This role involves supporting the General Manager to ensure smooth day-to-day business operations, strategic planning, and overall business growth. The ideal candidate will have a strong background in management, excellent communication skills, and a proactive approach to problem-solving.

Key Responsibilities:

1. Operational Support:

• Assist the General Manager in daily operations and long-term planning.
• Oversee various departments to ensure effective and efficient business operations.
• Ensure compliance with company policies and regulations.

1. Strategic Planning:

• Participate in the development and implementation of business strategies.
• Analyze business performance and suggest improvements.
• Collaborate with the General Manager on budget preparation and management.

1. Customer Relations:

• Maintain and improve customer satisfaction and relationships.
• Handle customer inquiries and complaints effectively.

1. Administrative Duties:

• Prepare and present reports on various business metrics.
• Manage schedules, appointments, and communications for the General Manager.

Qualifications:

• Education: Bachelor’s degree in Business Administration, Management, or a related field.

Skills:

• Chinese-English bilingual.
• Strong leadership and organizational skills.
• Excellent verbal and written communication abilities.
• Proficient in Microsoft Office Suite and business management software.
• Ability to analyze data and make informed business decisions.
• Exceptional problem-solving skills and a proactive mindset.

Preferred Qualifications:

• Master’s degree in Business Administration (MBA) or a related field.
• Previous experience in a similar role within the e-commerce or retail industry.
• Knowledge of industry trends and market conditions