At La Ligne (http://www.lalignenyc.com), we believe in the universal appeal of the stripe—always classic, forever chic. With a nod to its iconic roots, we created La Ligne to give women a few new (and unexpected) ways to wear it. La Ligne offers versatile clothing collections inspired by the line with endless styling options.
We’re inspired by all kinds of self-expression. We design everyday necessities and the occasional splurge—the kind of clothing we would want to wear. We prize functionality but we also want you to have fun while you’re at it. In other words, if you can’t eat, dance and drink in it, we won’t make it. And while some clothes stay and some go, we want to be the ones that stay awhile.
WHO YOU ARE:
You are a go-getter with a confident sense of personal style. You’re organized with a sharp eye for detail, and care deeply about the little things. You are driven and goal-oriented and value the importance of developing and maintaining client relationships while providing excellent customer service. Above all, you are a team player with a positive attitude.
RESPONSIBILITIES:
Assume manager’s role in supervising staff in absence of the Store Manager
Support Store Manager in day-to-day operations of running store such as upholding excellent customer service, coaching and developing the sales team
Develop and retain strong client relationships through customer engagement and clienteling
Communicate inventory needs to support business goals
Track and log relevant KPI’s - Conversion, AOV & UPT
Organize, plan, and execute in-store events
Maintain a clean, organized and aesthetically pleasing store front
Resolve customer complaints and concerns in a timely manner
Ensure all company policies and retail procedures are enforced at all times
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
REQUIREMENTS & QUALIFICATIONS:
High School Diploma/GED required; Bachelor’s Degree preferred
Strong aesthetic sensibilities and sense of style
3+ years retail experience
Existing client base required
Strong leadership and people management skills
Excellent communication and organizational skills
Decision-making and problem-solving skills
Attention to detail
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Internet Publishing
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