The Assistant Manager will supervise operations and address customers' complaints and queries in a swift, courteous manner and other duties as outlined by management. An outstanding Assistant Restaurant Manager will contribute to the professional development of staff at one of our bustling restaurants.
Supervisory Responsibilities:
May hire and train new FOH staff.
Coordinates and oversees the day-to-day workflow of subordinate staff in the department.
Other Duties/Responsibilities:
Opening and closing the restaurant.
Appointing, inducting, and mentoring new staff members.
Scheduling shifts and assigning tables to waitstaff.
Resolving customers' questions and grievances in a professional manner.
Ensuring that the restaurant adheres to pertinent health and safety regulations.
Manages on premise inventory procedures as needed.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Ability to create and present ideas, reports, and budgets in various formats.
Ability to work both independently and collaboratively.
Excellent time management skills with the ability to assign and delegate tasks.
Proficient with Microsoft Office Suite or related software.
Excellent organizational skills and attention to detail.
Education and Experience:
High school diploma, GED, or equivalent.
Previous supervisory experience, preferably within a restaurant.
Prior experience using POS software.
Intermediate accounting and arithmetic skills.
Strong leadership skills with an affinity for capacity development.
Excellent conflict resolution abilities.
Innovative, trustworthy, and impartial.
Ability to work evenings, weekends, and holidays.
Physical Requirements:
Prolonged periods standing &/or walking
Must be able to lift up to 15 pounds at times.
Company Description
For more than two decades, there has been a common thread binding GCI's award-winning restaurants - PASSION - passion for quality, exceptional cuisine and outstanding service. Whether you are looking for a sustainable, on-the-fly airport meal, trend setting fine dining, unique cocktails, memorable private events, or electrifying entertainment concepts, GCI serves up the best in culinary experiences through a diverse spectrum of restaurants - each one uniquely delivering on our promise of passion for culinary excellence. With reputable restaurant consulting, creative conceptions, successful development and first-rate operations of well respected brands and company owned products, WE ARE GCI.
For more than two decades, there has been a common thread binding GCI's award-winning restaurants - PASSION - passion for quality, exceptional cuisine and outstanding service. Whether you are looking for a sustainable, on-the-fly airport meal, trend setting fine dining, unique cocktails, memorable private events, or electrifying entertainment concepts, GCI serves up the best in culinary experiences through a diverse spectrum of restaurants - each one uniquely delivering on our promise of passion for culinary excellence. With reputable restaurant consulting, creative conceptions, successful development and first-rate operations of well respected brands and company owned products, WE ARE GCI.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Restaurants
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