Assistant General Manager
Assistant General Manager
Life Alive Café
Cambridge, MA
See who Life Alive Café has hired for this role
Job Details
Description
Building community with engaged, mission-driven team members is essential to Life Alive. AGMs assist in hiring and onboarding new team members. They run joyful shifts and embody Life Alive’s culture and standards, serving as a model for the team members they lead.
Requisite Experience
Description
Building community with engaged, mission-driven team members is essential to Life Alive. AGMs assist in hiring and onboarding new team members. They run joyful shifts and embody Life Alive’s culture and standards, serving as a model for the team members they lead.
- Utilization of hiring & onboarding tools
- Holding orientation
- Performance management coaching on each shift
- Use of Purchase system in full integrity
- Understanding of Fab model and execution of tasks
- Proper temp and taste logs each shift
- Use of daily deep clean lists
- Upkeep of opening and closing tasks lists (close to open philosophy)
- Developing keen “manager eyes” in auditing store cleanliness
- Full grasp and interaction with declining budget
- Purchasing responsibilities
Requisite Experience
- 2 years of AGM experience
- Experience working on a large team (>30 people)
- Experience learning labor budget and utilizing scheduling software
- Guest service experience 2+ years
- History of growth in position
- Experience in QSR or white table cloth concepts
- Independently motivated
- Entrepreneurial spirit
- Ability to manage through ambiguity
- Growth mindset orientated
- Ability to work 9+ hours on your feet multiple days a week
- Ability to lift up to 50lbs
- Capable of running shifts without supervision
- Cool and Calm Demeanor under pressure
- Able to troubleshoot and solve problems in the moment
- Ability to communicate clearly and concisely, both orally and in writing
- Interpersonal skills
- Knowledge of customer service techniques
- Team-building skills
- Strong leadership skills, with the ability to coach and mentor others
- Ability to plan and prioritize workload
- Experience as a leader
- Eagerness to learn systems and take ownership
- Ability to complete tasks, sometimes unsupervised
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Management and Manufacturing -
Industries
Restaurants
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