Fairmont Breakers Long Beach will revive one of California’s best-known and beloved luxury hotels. Originally opened in the roaring twenties as a lavish hotel on the waterfront, The Breakers was a sought-after destination for world-famous stars. The historic property will reopen after a significant restoration, creating 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with 360-degree views of the Pacific; a blissful two-story spa, wellness and fitness center; live jazz club; and 10,000 square feet of indoor and outdoor function space.
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This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark.
Job Description
This position supports the management of the Talent & Culture Department of the property and pertains to all areas which support the Fairmont philosophy of creating an environment where each and every colleague is recognized and feels valued for their contributions.
This role will support leaders and colleagues in all elements of the Talent Journey including: Employer Branding, Talent Selection, Induction & Onboarding, Performance Management & Feedback, Colleague Engagement, Learning & Development, Talent Management, Career Management, Diversity, Equity & Inclusion, Policies & Procedures, Recognition, Compensation & Benefits, Health & Wellness, and Corporate Social Responsibility with the objective of providing business support to all departments through collaboration and coaching.
Primary Responsibilities Include But Not Limited To
Manage the day-to-day operations of the Talent & Culture Department
Lead and provide support to the Talent & Culture team members
Consistently offer professional, friendly and engaging service
Be a role model within the hotel and exhibit and practice professional leadership skills, which are fully aligned with our culture, values and pillars
Promote positive Colleague relations through an environment that encourages open communication, trust, mutual respect, and fun
The ability to organize, attend and participate in management of employee functions
Assist the Director of Talent & Culture in assessing organizational needs, developing aligned Talent & Culture solutions and implement strategies in the areas of employee relations, compensation and benefits, recognition, administration and Colleague wellness
Maintain relationships with local schools, colleagues and universities
Engage in Talent & Culture social media initiatives to promote the property as the best place to work
Compile entries for local HR and Employer recognition awards
Manage and oversee the recruitment process
Implement retention strategies to fulfill business need objectives
Follow and Implement all Company established onboarding procedures which ensure new colleagues feel welcome and all team members are prepared for colleague arrival
Coordinate and conduct Company and brand specific orientation programs and other training programs
Support an environment which promotes open ongoing feedback and coaching to bridge gaps for better performance
Assist Departmental Leaders with the development of specific action plans to address issues and concerns identified in Colleague feedback
Celebrate team and individual success
Assist Managers in setting objectives and goals for supervisor and assistant managers
Provide training and support to all colleagues and leaders
Evaluate the effectiveness of the training by communication with department supervisors and front-line talent
Support colleagues to access learning opportunities
Assist leaders to identify best star talent
Assist leaders in the preparation of succession plans
Support the implementation of Talent & Culture strategies
Provide advice on employment legislation and developments in labor laws, Employment Standards and Human Rights in California.
Communicate Talent & Culture policies and procedures to all leaders and colleagues
Promote work-life balance to achieve a healthy workforce in each department
Support the motivation of talent through recognition, rewards program, and regular activities through the hotel
Implement programs and plan events to recognize key events in the lives of our colleagues including birthdays, years of service, births, etc.
Oversee Benefits and Wellness programs including health benefit billing processes
Provide support to colleagues who have undergone any crisis situation or trauma
Support a safe working environment by ensuring local regulations and Accor safety standards are upheld for workplace health and safety
Ensure employee final pay is accurate, timely, and in keeping with legislative requirements
Complete exit interviews with departing colleagues
Advance positive employee relations by building effective working relationships with all constituents
Provide assistance and support with employee relations issues
Provide support in Colleague coaching and counseling
Conduct disciplinary meetings when required
Process and maintain confidential information and properly document information for payroll purposes
Provide assistance related to employee relations such as direct line committee organization, employee communication, bulletin boards, employee of the month program, employee picnics, parties and general meetings
Follow and enforce policies and procedures
Follow all safety policies
Participate in the departmental financial budgeting and month-end processes
Assist the team in performing administrative duties within the department
Perform other duties as assigned
Qualifications
3-5 years of Human Resources leadership experience
Prior hospitality experience is desirable
Previous experience in unionized environment required
Strong knowledge of federal, state, and local law required
Reading, writing, and oral proficiency in English & Spanish required
Previous experience in Learning & Development a strong asset
Strong knowledge in handling requests for leave of absence and worker’s compensation
Computer literate in Microsoft Office applications
University/College degree in a related discipline preferred
HR certification an asset
Strong organizational and leadership skills
Highly responsible & reliable with strong sense of urgency
Resourceful and ability to work cohesively as part of a team
Additional Information
What Is In It For You
Salary Range: USD $85,000 - $95,000
Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.
We provide an environment of trust, respect, and integrity. A home away from home where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Human Resources
Industries
Hospitality
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