The Assistant Director Student Success works with Assistant Dean and the three offices comprising Student Success at the Newhouse School – Recruitment, Advising and Career Development. This position is responsible for multiple projects including transfer and first year admission, all awards processes, student funding requests, student participation in School governance, event planning and marketing of events, assessing effectiveness of student success initiatives, Welcome week events, assisting Career Development with updating the School’s alumni network and other projects and areas of need in student support.
Qualifications
Bachelor’s degree required. Master’s degree and interest in higher education/student experience desired.
Job Specific Qualifications
Requires excellent organizational skills and attention to detail, strong writing skills to create correspondence and marketing pieces.
Public speaking skills and ability to solve problems, initiate projects and take on responsibility.
Solid judgment to make decisions on your own. Must be able to balance multiple projects at once and redirect quickly.
Ability to work independently and anticipate and self-direct projects required.
Knowledge of Excel and various social media apps required.
InDesign experience and strong technical skills extremely helpful.
Knowledge of SU preferred.
Flexibility, creativity and ability to work as a team member is essential.
Responsibilities
Oversee SU/Newhouse Scholar award process from identifying candidates to soliciting applications; organize and run faculty Awards Committee meeting to select winners; manage communications with SU Scholarship Office to ensure proper procedure and requirements are followed.
Execute entire Newhouse scholarship and recognition awards process, confirming awards and amounts annually awarded with budget director; communicating Newhouse award information to department chairs, faculty leads and academic coordinators; verifying winners, planning and executing annual Awards Ceremony.
Run Faculty Award selection each spring: confirm eligible faculty, create ballot and poll graduating students while advising student committee to determine winner.
Review transcripts and identify Kappa Tau Alpha candidates using national chapter criteria each winter; invite students and work with national chapter director to ensure induction.
Maintain Newhouse scholarship portal, triaging student requests for funding and addressing in a timely fashion.
Hire and supervise graduate worker to maintain accessible website for students, including outside funding, scholarship and fellowship sources and ensuring they are updated.
Work with director of admissions to lead multiple weekly information sessions for prospective families and students. Field questions and represent school at university-wide admissions events and at off campus engagements. Assist recruitment team during admissions events and visiting days with set-up, communication with families and staffing information table.
Appoint, oversee and advise student representative committee, providing student members to serve on faculty-run committees. Work with faculty committee chairs and assign students to committees; handle issues and questions at that arise with student participation.
Serve as Student Success liaison with six to eight student professional organizations, managing and allocating annual budget of $5k.
Organize and run annual September campus media fair from securing participants to executing the event which includes communication, marketing, working with rental company, set up and take down.
Create and maintain social media presence for Office of Student Success.
Serve as Qualtrics, Excel, Google Suite, Microsoft Suite and all other software guru for Student Success departments.
Create surveys, ballots, applications and submission portals to support all aspects of this division. Review these tools annually and update as needed.
Coordinate intra-university application and admission process twice a year. Dispense information about intra-university transfer process to admitted students across the university.
Compile all application materials and create accurate, accessible database for faculty committee to access and review. Work closely with faculty committee chair on timeline and facilitate timely review of applications each June and January.
Provide advice and technical support to faculty committee members as needed.
Communicate with student applicants to clarify application process and answer questions.
Notify students who were not admitted and work with assistant dean on notification of admitted students.
Physical Requirements
Not Applicable
Tools/Equipment
Not Applicable
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About The Syracuse Area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Education and Training
Industries
Higher Education
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