University of Chicago

Assistant Director, Content and Social Media Strategy

Department

Graham School Marketing & Student Recruitment

About The Department

The Graham School provides continuing Liberal Arts educational programming to adult learners.

Job Summary

The Graham School seeks an Assistant Director, Content and Social Media Strategy to amplify and coordinate messaging across platforms. This position designs and develops marketing plans for a department, program, product or business with moderate guidance and direction from others. Coordinates and evaluates the production of marketing communication and research programs, using existing procedures to solve routine problems that may arise.

Responsibilities

  • Develops and oversees the Graham School content strategy and ongoing editorial calendar to ensure blog content aligns with the guiding marketing and communications plan and meets the needs of learners.
  • Establishes a content style guide for the Graham School, in alignment with the UChicago brand.
  • Liaise with others in the Graham School to identify content opportunities. Conducts interviews and research to develop thorough content and creative briefs for freelancer and agency partners.
  • Produces high-quality, engaging content including articles, videos, infographics, and other multimedia formats.
  • Works with freelance writers and the SEO agency to develop blog content that meets the needs of learners, aligns with Graham voice and tone, and is optimized for search engine results.
  • Conducts interviews of students and donors, and draft articles highlighting their experiences.
  • Refreshes ageing blog content to maintain relevance for organic search engine rankings.
  • Performs content audits and leverages Google Analytics to assess content performance.
  • Conducts content gap analyses to determine additional content needs.
  • Ensures consistency across all content, including websites, social media channels and other promotional assets.
  • Supports the development and owns the execution of the Graham School social media strategy while giving consideration to competitor programs, platform relevance, messaging, and audience identification.
  • Identifies key social media platforms for the brand and tailor content for each platform.
  • Generates, edits, publishes and shares content (text, images, video) to build meaningful connections and awareness of Graham’s program and course offerings.
  • Oversees community management; engages thoughtfully with current and prospective students on social channels, bring forward information and perspectives that help build brand value and spark thoughtful dialog
  • Implements strategies to encourage user-generated content and user participation.
  • Manages content calendar and publishing schedules to ensure timely delivery of content.
  • Attends virtual and in person events to capture pictures and other information to promote across social platforms
  • Sets KPIs for social campaigns and reports regularly on their effectiveness utilizing engagement data.
  • Posts new content to the Graham School’s Wordpress websites, including blog posts, webinar recordings, and event registration pages.
  • Collaborates with agencies on specialized website and design requests.
  • Develops marketing communications, advertising, or publicity materials with a moderate level of guidance from others. Develops, plans, and coordinates the development and production of marketing and publicity materials and campaigns, ensuring deadlines and budgets are met.
  • Performs one or more of the following marketing functions: marketing communications /advertising; Web blogs or digital marketing; market research; development or review and update of the marketing infrastructure and management of external sales agency relationships.
  • Performs other related work as needed.

Education:

Minimum Qualifications

Minimum requirements include a college or university degree in related field.



  • Work Experience:

    Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.



  • Certifications:

    Preferred Qualifications

    Education:

    • Bachelor's degree in marketing, communications, or related field.

    Experience:

    • Proven experience in content creation and social media management.

    Technical Skills Or Knowledge:

    • Strong writing and editing skills with the ability to create engaging content.
    • Proficiency in Google Analytics, Wordpress, Hootsuite, Canva, and Active Campaign is strongly preferred.

    Preferred Competencies

    • Excellent communication and interpersonal skills.
    • Detail-oriented with a focus on quality and accuracy.

    Application Documents

    • Resume/CV (required)
    • Cover Letter (preferred)

    When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

    Job Family

    Communications

    Role Impact

    Individual Contributor

    FLSA Status

    Exempt

    Pay Frequency

    Monthly

    Scheduled Weekly Hours

    37.5

    Benefits Eligible

    Yes

    Drug Test Required

    No

    Health Screen Required

    No

    Motor Vehicle Record Inquiry Required

    No

    Posting Statement

    The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

    Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

    We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

    All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

    The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
    • Seniority level

      Mid-Senior level
    • Employment type

      Other
    • Job function

      Marketing, Public Relations, and Writing/Editing
    • Industries

      Higher Education

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