Celebrating 20 years of excellence, SkinSpirit is a top destination for aesthetic skincare and body—with over 40 locations nationwide. Our highly trained experts are the best in the industry—renowned for personalized service delivering safe, effective, medically-proven treatments and optimal results. SkinSpirit is here to ensure you find joy in your skincare journey and happiness in the results you’re looking for.
We thrive in a people-first culture with an authentic emphasis on wellbeing. As we grow, we reinforce the integrity of our unique culture by leading with love and an unparalleled passion for what we do. We offer world-class training and education. And as industry leaders we’re always innovating—bringing state-of-the-art equipment and services to our clinics. Join the SkinSpirit experience!
We offer a competitive benefits package which includes generous employee discounts, Friends & Family discounts and a beautiful working environment with a stellar team. We also offer paid holidays and a 401k plan with a company match program. For full-time employees we offer Medical, Vision, and Dental insurance.
Position Overview:
The Assistant Clinic Manager is a critical position in the success of SkinSpirit. This role is responsible for supporting the Clinic Manager in positioning the business for consistent growth by ensuring daily operations are smooth and effective, and ensuring the clinic is delivering the highest level of service to clients. The Assistant Clinic Manager also plays a key role in supporting employee development, allowing their team the opportunities to meet and exceed their goals.
What You’ll Do:
Assist the Clinic Manager in managing all aspects of daily clinic operations, such as organizing workflow, optimizing schedules, addressing client feedback, and other administrative duties
Support the Clinic Manager in meeting and exceeding monthly revenue goals as set by the Regional and Executive Leadership Team
Monitor progress toward clinic goals such as revenue, margins, new client acquisition, NPS, etc
Hold the team accountable for maintaining the highest of standards as related to client service, safety, and compliance
Recruit, retain, and develop a high-performing and diverse team
Support staff development through 1:1 touch-bases and training
Improve systems, policies, and procedures to increase efficiency and level of service
2+ years of relevant experience in the medical/spa industry, luxury retail, hospitality, or similar industry
Experience managing, leading, coaching, and developing diverse teams and specialized talent to achieve high performance
A positive attitude and desire to model a growth mindset for employees
Ability to work a flexible schedule to accomplish all major responsibilities. This includes early mornings, evenings, weekends, and holidays
Strong organizational skills with the ability to handle multiple tasks simultaneously, maintain focus and adapt to unexpected situations
Excellent written and verbal communication, and active listening skills; ability to communicate at all levels of the organization
Fluent computer and phone skills; working knowledge of Microsoft Office (Word, Excel, Outlook) and the ability to learn about new technologies
Why You’ll Thrive at SkinSpirit:
Obsession with client experience: We connect with our clients on a personal level to provide the best service to meet their needs. We listen to feedback and proactively address any concerns that may arise to foster loyalty and achieve our goals
Drive for excellence and continuous improvement: We are committed to exceeding expectations, both internally and externally
Entrepreneurial spirit: SkinSpirit does not have a one-size-fits-all approach. We encourage our employees to think outside of the box and find new avenues for the growth and success of their clinic. We embrace ambiguity, learn from mistakes and fail forward
Commitment to putting the team first: We recognize that it takes a village and are deeply committed to the growth and development of the people around us. We recognize when others succeed, we do too
Physical requirements:
Prolonged periods of sitting at a desk and working on a computer
Occasionally stand, walk, use hands and fingers, handle or feel, reach with hands and arms, climb or balance, stoop, knee, crouch, or crawl, talk and hear
Pay will be determined based on candidate experience, clinic location, and market
Notice for Applicants: SkinSpirit participates in E-Verify; To learn more please visit E-Verify.gov - Employee Rights and Responsibilities
SkinSpirit is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We seek to hire on the basis of merit, competence, performance, and business needs.
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Health Care Provider
Industries
Internet Publishing
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