Assistant Branch Manager (Rhawn Street)
Assistant Branch Manager (Rhawn Street)
American Heritage Credit Union
Philadelphia, PA
See who American Heritage Credit Union has hired for this role
American Heritage Credit Union, a $4.8+ billion credit union, has an immediate opening for an Assistant Branch Manager at our Rhawn Street branch! This position assists branch manager in supervising staff and providing quality service to members in the areas of account transactions, loan applications, new accounts, and solving problems within established policies and guidelines.
Responsibilities Include
WE OFFER YOU THE RIGHT FINANCIAL SOLUTIONS...BECAUSE YOU ARE FAMILY.
Salary: $55000 - $65000 per year
Responsibilities Include
- Trains new branch personnel; prepares work schedules; and monitors performance.
- Monitors branch office operations to ensure that security procedures are being followed and that appropriate steps are taken to correct unsatisfactory conditions; and ensure that a professional image and approach are being consistently exercised.
- Removes, counts, records, balances and replenishes cash from automated teller machine/ coin, CDM, cash recycler and PAT.
- Explains services to potential consumer and commercial account customers to generate additional business and to promote positive public relations.
- Provide loan interviewing and consulting for Credit Union members and input, process, and close loans.
- Assists members in solving account problems.
- Ensure that the branch is in compliance with federal laws and regulations set forth by the National Credit Union Administration and other regulatory agencies.
- Manages branch office in absence of manager.
- Maintain a highly motivated, well trained staff and evaluate the job performance of branch office staff to ensure quality of work and service to members.
- Schedule office staff, including vacations, to ensure adequate staffing for efficient branch operation through the use of ADP (approval of time).
- Maintain and reorder office equipment and supplies inventory.
- Monitor office activity, including number of transactions, volume, Advisor errors, loan volume, Advisor and loan personal sales, new accounts, etc.
- Create and maintain a cross-selling environment within the branch.
- Assist in performing various member transactions including opening and closing accounts, withdrawals, transfers, etc.
- At least three to five years of supervisory experience in a financial institution setting is required.
- Intermediate working knowledge of PC applications (Word, Excel, Meridian Link, MS Outlook, ADP and Symitar.)
- Must obtain FICEP Certification
WE OFFER YOU THE RIGHT FINANCIAL SOLUTIONS...BECAUSE YOU ARE FAMILY.
Salary: $55000 - $65000 per year
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Finance and Sales -
Industries
Financial Services
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