Area Sales Manager

Company Description

SEA CLOUD CRUISES redefines what it means to sail in ultimate luxury on authentic tall ships with sails hoisted by hand. The elite fleet of 3 majestic yachts combines classic sailing with a 5-star experience and 1-to-1 crew ratio, traveling to exclusive destinations large cruises can't reach. 

Role Description

This is a full-time, remote role for an Area Sales Manager at SEA CLOUD CRUISES USA . The candidate will be responsible for maintaining and servicing current accounts and advisors while mining new business for the company while creating and maintaining good customer and partner relations. They will be providing accounts and advisors with industry knowledge, counseling, marketing, and actively selling Sea Cloud Cruises portfolio. This role will report directly to the Vice President of Sales.

Ideally this candidate brings 2-3 years of experience in a similar role and must be located in California. This role offers a base salary plus an attractive quarterly incentive plan.

Responsibilities:

• Generates sales from retail agencies, travel advisors, wholesalers, and others, producing both FIT, Group, and Charter business in the assigned territory.
• Develops lasting and meaningful relationships with travel agencies and advisors throughout the assigned region.
• Develops new business opportunities and maintains and enhances relationships with all new and existing customers assigned.
• Achieves established revenue goals within budget.
• Forecast, Identify and establish passenger goals within the territory.
• Oversees all sales of company products through face-to-face contact, mailings, telemarketing projects, group training seminars, product presentations, and trade shows focused on current and prospective travel agents, consortia, group contracts, and tour organizers.
• Delivers timely customer service to all product inquiries, collateral, and co-op requests.
• Initiates activities to motivate travel advisors to sell Sea Cloud Cruises.
• Gives, receives, and analyzes information, formulates work plans, prepares written materials, and articulates goals and action plans.
• Exhibits strong negotiation skills.
• Counsels and sells all appropriate company programs, products, and services to assigned customer base.
• Communicates with management as required or needed.
• Strives to attain all goals and objectives as outlined by management.
• Maintains a regular call schedule, with daily customer contact, and manages the territory assigned to enhance sales and profitability of the company.
• Markets new programs, instructs customers on industry or company changes, as well as training on new products.
• Provides management with field knowledge and examples of competitive programs, services, sales techniques, and products to enhance our company offerings.
• Performs other related duties as assigned by management.

Qualifications:

• Certificates, licenses, and registrations required: Valid driver's license and acceptable motor vehicle record.
• Computer skills required: Contact Management Systems; Microsoft Office Suite; Database Software, Internet Software, Spreadsheet Software, Word Processing Software, Electronic Mail Software, Presentation Software, Reservation Software, Phone Software
• Passionate about sales with a go getter mentality.
• Familiar with affluent clientele and luxury products.
• Excellent organizational and communication skills.
• Clear and conceptual thinking with the ability to achieve revenue and passenger goals..
• Excellent judgment and discretion; ability to handle multiple priorities simultaneously, meet deadlines, and handle work-related stress is required.
• Friendly, courteous, service-oriented, professional, outgoing, and customer service oriented personality.
• Detail-oriented and works effectively under pressure while meeting all applicable deadlines.
• Must be able to work and be motivated independently.
• Active problem solver.
• Ability to establish and maintain a professional atmosphere for clients, and customers.
• Excellent presentation and public speaking skills with a memorable personality.
• Able to represent the company and products in a professional manner.
• Must be adaptable and flexible in dealing with a variety of personalities and is frequently called upon to handle difficult situations.
• Able to work a flexible schedule to include weekends and evenings to cover trade events and sales presentations.
• Requires a minimum of 60% travel.