Area General Manager (Retail)

Position Overview

The Area General Manager (Area GM) is responsible for day-to-day operations across multiple dispensing facilities. They oversee all activities related to compliance, operations, and patient service delivery of the dispensing facility to include patient identification and registration, record retention, product tracking, inventory control, sales and excellent patient experience delivery.

The Area GM leads the dispensary teams, manages the P&L, fosters patient satisfaction, and ensures compliance with all state and local regulations.

Currently, we have two Area GM positions in Florida. The Area GM's will be responsible for a geographically dispersed area. These positions can be located anywhere in the state of Florida.

Major Areas Of Responsibility Include

• Monitor sales and operations at retail stores within a designated area to ensure sales targets are met.
• Hire, train, and supervise general managers in the designated area.
• Manage store inventory, adjusting inventory at each store depending on market trends and sales performance.
• Directly supervising the activity within the dispensary to include dispensary staff hiring, training, performance management, and retaining top quality staff.
• Ensuring compliance with all State and local medical marijuana regulations.
• Providing management and leadership in the dispensary to include monitoring all point of sale transactions, managing patient and inventory specific logs as required by regulations, monitoring the receipt, storage and auditing of all inventory, ordering new inventory and supplies, maintaining accurate records, ensuring the security and confidentiality of all patient information, as well as overall compliance with HIPAA.
• Resolving all inventory discrepancies and patient-staff conflicts.
• Establishing and executing plans to detect, identify and prevent dispensing errors related to product packaging, labeling, and dispensing.
• Managing and implementing policies and procedures for any retesting of returned approved medical marijuana products, storage and/or disposal of such products, and meeting reporting requirements for adverse events and product recall.
• Implementing and maintaining security systems for tracking, record keeping, record retention and surveillance related to all product at every stage of storage, delivery, transportation, and distribution.
• Resolving employee concerns and performance or behavioral issues with the support of Human Capital as needed.
• Maintaining the facility conducive to a positive patient experience and satisfactory employee work environment.
• Providing company-wide communication to staff and managing change as needed.
• Ensuring employee safety, wellness, and health & welfare.
  
  

Minimum Qualifications (Skills, Knowledge & Abilities)

• All applicants must be at least 21 years of age.
• 3-5 years’ experience managing a retail operation.
• Bachelor’s Degree preferred.
• Must be passionate about handling all aspects of a retail operation to include staffing schedules, compliance, inventory control, purchasing, theft prevention and product diversion.
• Demonstrated management experience in a high growth environment are preferred.
• Solid business acumen, management reporting, and problem-solving skills.
• Exceptional interpersonal skills such as listening, coaching and training.
• Strong leadership, conflict management, project management and time management skills.
• Excellent written, verbal and non-verbal communication skills.
• Ability to exercise sound judgment and make decisions in a manner consistent with confident leadership.
  
  

Travel %: 20

FLSA status: Exempt

Additional Abilities Required

• While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 10 pounds (or more with assistance). Must be able to speak and communicate verbally with co-workers, customers, vendors, etc. The noise level in the work environment is usually moderate.
• Note: Nothing in this job description restricts the company’s right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential
  
  

About The Cannabist Company

The Cannabist Company, formerly known as Columbia Care, is one of the largest and most experienced cultivators, manufacturers and providers of cannabis products and related services, with licenses in 15 U.S. jurisdictions. The Company operates 123 facilities including 92 dispensaries and 31 cultivation and manufacturing facilities, including those under development. Columbia Care, now The Cannabist Company, is one of the original multi-state providers of cannabis in the U.S. and now delivers industry-leading products and services to both the medical and adult-use markets. In 2021, the Company launched Cannabist, its retail brand, creating a national dispensary network that leverages proprietary technology platforms. The company offers products spanning flower, edibles, oils and tablets, and manufactures popular brands including Seed & Strain, Triple Seven, Hedy, gLeaf, Classix, Press and Amber.

Recognized for it comprehensive benefits, ongoing training opportunities and commitment to diversity and equity inclusion both internally and with external vendors, The Cannabist Company has earned a spot on mg Magazine’s America’s Top Cannabis Industry Employers list.

The Cannabist Company provides full-time employees with an excellent benefits and compensation package including but not limited to competitive wages, paid holidays, vacation and sick time, 401K with company match, multiple health plan choices, dental, vision, pet and life insurances, 100% paid short-term disability, optional long-term disability insurance and more!