Applied Research - Business Operations Analyst

Job Description

The Chief Technology Office (CTO) oversees enabling technology capabilities inclusive of engineering and architecture tools and practices, public cloud technology services, application program interfaces, as well as the firm’s technology workforce strategy. Global Technology Applied Research (GTAR) is an essential component of CTO and focuses on future-proofing the firm by translating scientific research into tangible business value across technologies such as Quantum, Immersive Technology (Augmented/Virtual Reality), internet of Things, Cloud Computing and Networking, and more.

The Business Operations Analyst will define and execute on strategies to build a pipeline of use cases to apply novel solutions across the firm, while influencing executive stakeholders to adopt our products, and preparing business cases for strategic investment.

Job Responsibilities

• Serve as the internal consultant; crafting narratives, and developing business cases to obtain leadership support, resources, and investment.
• Develop concise communication materials and provide leadership support in key events and initiatives such as Tech In, Operating Committee, Business Reviews and Board meetings. Drive the engagement strategy in partnership with internal communications and HR partners.
• Influence cross-functional teams to define technology strategy, design actionable roadmaps to deliver business value.
• Keep up to date on technology trends to support JPMC's businesses. Self-manage professional development and development of IT knowledge.
• Support risk, control, compliance, legal, and reporting functions to ensure adherence to firm-wide expectations.
  
  

Required Qualifications, Capabilities, And Skills

• Strategic and innovative mindset, not afraid to challenge the status quo.
• Excellent technical and business presentation, writing, and verbal communication skills.
• Highly organized, self-starter with excellent time management skills, who can work with high degree of independence.
• Expert communicator who can collaborate with and influence cross-functional teams.
• Strong leadership skills, fostering a culture of continual feedback.
• Undergraduate degree required
  
  

Preferred Qualifications, Capabilities, And Skills

• Graduate degree preferred
• 1-2 years of financial services experience, preferred
  
  

About Us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

About The Team

The Chief Technology Office oversees enabling components inclusive of the top quality engineering and architecture tools and practices, key program management and processes as well as the technology workforce strategy required to make us a leading technology company for our customers, clients and colleagues around the world.

High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.