Have in-depth knowledge of the function, features and technical requirements for implementation of MMS solutions.
Coordinates and completes the writing of technical responses for incoming IT and technical questions from RFPs, contracts, general customer questions or security audits
Develop strong internal relationships with the technical Subject Matter Experts (SMEs) including the platform development teams and Global Marketing teams.
Maintain training to remain current with knowledge depth on new versions and product releases.
Consistently provide timely and accurate responses to avoid undue risk or lost opportunities for the company.
Reviews product release content from platform and commercial teams to ensure technical details are complete to support IT customer conversations
Bachelor’s degree preferably in a technical field, or equivalent experience
Seniority level
Associate
Employment type
Contract
Job function
Information Technology
Industries
Medical Equipment Manufacturing
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