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Learn more about this agency
This job is open to
Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
Internal to an agency
Current federal employees of this agency.
Clarification from the agency
Open to IRS Career/Career-Conditional, Treasury/IRS CTAP, & IRS RPP employees
Duties
WHAT IS THE APPEALS DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
Vacancies Will Be Filled In The Following Specialty Areas
Independent Office of Appeals, Collection Appeals
The following are the duties of this position at the full working level.
Conducts Appeals conferences for the settlement/resolution of tax cases which have the most complex technical collection issues that often require the application of new or modified strategies, methods, or standards. Settles a variety of technical problems involving controversial or sensitive legal issues which are within Appeals jurisdiction. Conducts Appeals conferences with dignity, impartiality and in an orderly manner. Consistently demonstrates high technical skill and full knowledge of case issues.
Analyzes case files, supporting documents and other information related to the tax liability and collectability of those taxes. Reviews cases for any technical development of issues in dispute. Identifies defects or inadequacies in cases or on development of issues and conducts innovative analysis of disputed matters to resolve claims not previously resolvable within the Service or refer them to the appropriate Service component as necessary.
Researches case issues to determine and apply the law to the facts presented. Where issues are unclear or where a clear precedent is lacking, determines the appropriate resolution based upon relevant factors including reasonableness, adjudication trends and settlement practices.
Deals professionally and effectively with taxpayers, representatives and co-workers.
Requirements
Conditions of Employment
Standard Position Descriptions (spd)
PD97910
Visit the IRS SPD Library to access the position descriptions.
Telework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD. In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
Obtain and use a Government-issued charge card for business-related travel.
We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
This is a bargaining unit position.
Tour of Duty: Day Shift, Start and Stop times between 6:00am and 6:00pm
Alternative work schedule, staggered work hours or telework may be available.
Relocation expenses - NO
If the position(s) are no longer needed prior to the closing date, this announcement may be closed early.
This is an open continuous announcement which will be used to fill vacancies in the locations listed as they become available for the next 12 months contingent upon funding and space requirements. Applicants must apply and/or update their applications by 11:59 pm ET at the close of the following cutoff dates to be considered: Cutoff date(s): 12/22/2023,4/08/2024,6/24/2024. This announcement may be amended to include additional cut-off dates within the 12month period if needed, not later than 10 days prior to the additional cut-off date(s). Eligible applicants who apply by the initial cut-off date, will be referred in score order. If additional vacancies exist, remaining applicants will be considered in score order as needed. Selections from this announcement may be made no later than (NLT) 12/23/2024.
Qualifications
You must meet the following requirements by the closing date of this announcement:
SPECIALIZED EXPERIENCE: GS-13
You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience for this position includes: Experience with Appeals policies, procedures and practices relevant to the Appeals collection work in order to work cases and resolve issues. Experience with tax laws and administrative procedures relating to liens and levies to ensure full taxpayer compliance and counsel taxpayers on alternatives; experience using various collection procedures such as Offer in Compromise and installment agreement to advise and discuss collection alternatives with taxpayers. You must have experience with the Internal Revenue Code, IRM, court decisions, and other tax publications related to assigned areas in order to research cases, apply relevant tax law to issues that are unclear or where a clear precedent is lacking, and determine the appropriate resolution based upon relevant factors including reasonableness, adjudication trends and settlement practices for collection issues; Experience applying standard accounting and financial analysis techniques to analyze financial information (e.g., analyzing taxpayer transcripts, case files, financial books and records and other information to determine collectability for case resolution). Experience applying Compliance/Collection investigative procedures, subject matters, organizational structure, and office policies and practices that pertain to the most complex Appeals collection issues. Experience using available on-line systems, research materials and technology to research taxpayer information and resolve taxpayer inquires. In addition, you must have experience in communications and interpersonal relationships to work effectively and professional with taxpayers and their representatives in resolving collection issues. Examples include: Conducting conferences for the settlement/resolution of tax cases which have the most complex technical collection issues.
AND
MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks.
AND
TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".
Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
For more information on qualifications please refer to OPM's Qualifications Standards.
LOCATIONS INFORMATION:
Please consider each location carefully when applying. If you are selected for a position at one of your location selections, that location will become your official post of duty.
(1 vacancy) East Hartford, CT (CT3323) 333 East River Drive (EAST HARTFORD) or
New Haven, CT (CT0061) 150 Court St (GIAIMO FB)
(2 vacancies) Andover, MA (MA0137) 310 Lowell Street (IRS CENTER)
(2 vacancies) Portsmouth, NH (NH6185) 75 Portsmouth Blvd (PORTSMOUTH) or
South Portland, ME (ME4276) 440 Western Avenue (SOUTH PORTLAND) or
Boston, MA (MA0153) 10 Causeway (THOMAS P. O'NEILL JR. FOB)
(1 vacancy) Buffalo, NY (NY7340) 130 Elmwood Avenue (NIAGARA CENTER) or
Syracuse, NY (NY7357) 300 South State St (ONE PARK PLACE)
(2 vacancies) New York, NY (NY0350) 290 Bwy - Foley Square (290 BROADWAY)
(3 vacancies) Westbury, NY (NY6412) 1600 Stewart Avenue (WESTBURY) or
Newark, NJ (NJ4555) 1 Newark Center (NEWARK C&A)
(3 vacancies) Philadelphia, PA (PA0277) 600 Arch Street (CAMPUS) (PHL - GREEN FOB) or
Pittsburgh, PA (PA0233) 1000 Liberty Avenue (PGH - FOB) or
(1 vacancy) Chicago, IL (IL0236) 230 S. Dearborn Street (JOHN C. KLUCZYNSKI FEDERAL BUILDING) or Peoria, IL (IL2551) 2415 W Cornerstone Ct (PEORIA (NEW) or
Denver, CO (CO1656) 600 17th Street (DOMINION PLAZA)
(2 vacancies) Indianapolis, IN (IN0133) 575 N Pennsylvania (INDY-M/C FOB, IN /DET) or
Milwaukee, WI (WI1720) 211 West Wisconsin Avenue (211 BUILDING) or
Oklahoma City, OK (OK1356) 55 North Robinson (OKLAHOMA CITY)
(1 vacancy) Des Moines, IA (IA0112) 210 Walnut Street (DES MOINES, IA-FBCT) or
Louisville, KY (KY0086) 600 Dr. Martin L. King Pl. (LOU MAZZOLI FB)
(3 vacancies) Baltimore, MD (MD0055) 31 Hopkins Plaza (FALLON BLDG) or
Washington, DC (DC0198) 77 K Street NE (77 K STREET) or
Richmond, VA (VA0088) 400 North Eighth Street (RICHMOND FEDERAL BUILDING)
(1 vacancy) Detroit, MI (MI0800) 985 Michigan Avenue (DETROIT FEDERAL BLDG) or
Grand Rapids, MI (MI2210) 3251 N Evergreen Dr NE (GRAND RAPIDS, MI (RELOCATION) or
St. Paul, MN (MN1600) (30 East Seventh Street) (WELLS FARGO)
(1 vacancy) Cincinnati, OH (OH0189) 550 Main Street (JW PECK FB) or
Cleveland, OH (OH2028) 1375 E Ninth Street (1 CLEVELAND CTR) or
Columbus, OH (OH0208) 200 N High St (COLUMBUS FOB)
(2 vacancies) Nashville, TN (TN0052) 801 Broadway (801 BROADWAY) or
Knoxville, TN (TN0076) 710 Locust St (KNOXVILLE)
(2 vacancies) Austin, TX (TX0227) 300 E. Eighth Street (JJ PICKLE FEDERAL BLDG) or
Farmers Branch, TX (TX0302) 4050 Alpha Rd (FARMERS BRANCH) or
Houston, TX (TX0297) 8701 S Gessner (ALLIANCE TOWER) or
San Antonio, TX (TX2982) 8122 Datapoint Drive (ASHFORD OAK)
See additional information for more locations.
Any additional vacancies can be filled at any Appeals POD
Education
A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.
Additional information
LOCATION INFORMATION CONTINUED:
(1 vacancy) Tucson, AZ (AZ0058) 300 W Congress (TUCSON)
(1 vacancy) Albuquerque, NM (NM1464) 6200 Jefferson St NE (6200 JEFFERSON BLVD NE)
(1 vacancy) Salt Lake City, UT (UT1522) 178 South Rio Grande Street (FIVE GATEWAY)
(1 vacancy) Boise, ID (ID0025) 550 West Fort St 83724 (JAMES A. MCCLURE FB)
(2 vacancies) Las Vegas, NV (NV7516) 110 City Parkway (LAS VEGAS - CITY PARKWAY)
(1 vacancy) San Bernardino, CA (CA8050) 290 North D Street (SAN BERNARDINO)
(1 vacancy) San Francisco, CA (CA8207) 100 First Street (100 FIRST STREET)
(1 vacancy) Portland, OR (OR0043) 1220 SW 3rd Avenue (E. GREEN W.WYATT FB)
(1 vacancy) Sacramento, CA (CA6139) 4330 Watt Avenue (NORTH POINTE CORPORATE CENTER)
(1 vacancy) San Jose, CA (CA6116) 55 South Market Street (SAN JOSE HQ)
(1 vacancy) San Diego, CA (CA6109) 701 B Street (701 B STREET)
(1 vacancy) Birmingham, AL (AL1213) 417 20th Street N
(1 vacancy) Kansas City, MO (MO1840) 2345 Grand (APPEALS/COUNSEL/CIDV) or
St. Louis, MO (MO0106) 1222 Spruce (R.A.Y. BLDG.) or
Omaha, NE (NE0051) 1616 Capitol Ave. (EDWARD ZORINSKY FB)
(2 vacancies) Jackson, MS (MS0083) 100 W Capitol (JACKSON) or
Columbia, SC (SC0068) 1835 Assembly Street (COLUMBIA-THURMOND)
(2 vacancies) Atlanta, GA (GA0087) 401 W Peachtree St (PEACHTREE SUMMIT FB) or
New Orleans, LA (LA0034) 600 S. Maestri Place (HEBERT FB)
(1 vacancy) Phoenix, AZ (AZ7748) 4041 N Central Ave,
Employment of any candidate selected for this position may be conditional on classification and/or audit of federal tax returns may include up to 2 years of returns.
Benefits
Review our benefits
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.
Rating: Your application will be evaluated on the Critical Job Elements (CJE) of the position to be filled, in accordance with Article 13 of the IRS/NTEU National Agreement. Your application will also be rated and ranked among others, based on your responses to the online questions/assessment. Your experience, education, training, prior performance, and awards, relevant to the position being filled, will be considered throughout the hiring process. IRS employees may obtain most recent awards listing at https://persinfo.web.irs.gov/.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.
If you are a displaced or surplus Federal employee eligible for Career Transition Assistance Plan (CTAP), you must receive a score of 80 or better to be rated as well qualified to receive special selection priority.
Required Documents
The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.
Resume - Your resume MUST contain dates of employment (i.e., month/year to month/year or present). To ensure you receive full credit for relevant experience, include the hours worked per week. We recommend that your resume not exceed 5 pages. If including Federal service experience, you MUST provide the pay plan, series, and grade, i.e., GS-0301-09. If the pay plan, series, and grade are not provided, it may result in an ineligible determination.
Your resume must NOT include photographs, classified or government sensitive information, social security number (SSN), encrypted/digitally signed documents, or other inappropriate material or content. If your resume contains prohibited information as listed above, your application will be determined ineligible, and you will not receive consideration for this position. (Cover letters are optional.) Please view Resume Tips.
It is also recommended that your resume not include personal information such as age, gender, religion, race, disability, etc.
Online Application - Questionnaire responses
Education - See Education Section above
Performance Appraisal/Awards - Submit a copy of your most recent completed performance appraisal. If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.
Registration/License (if applicable) - active, current registration/license
IRS Reassignment Preference Program (RPP)(if applicable) - You MUST meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.
Career Transition Assistance Plan (CTAP)(if applicable) - You MUST submit the required documentation as outlined at: Career Transition Assistance Plan (CTAP). If you are an IRS CTAP eligible, you can apply for jobs within and outside the commuting area. If you are a Treasury CTAP eligible can apply for jobs within the commuting area.
Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
How to Apply
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 09/24/2024 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 09/24/2024.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12233472
To begin the application process, click the "Apply Online" button.
You will be re-directed to USASTAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
To complete, you must click the "Submit Application" button prior to 11:59 PM (ET) on 09/24/2024.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (https://my.usajobs.gov/Account/Login). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: https://my.usajobs.gov/Account/Login . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://www.jobs.irs.gov/midcareer/reasonable-accommodation.html. We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis; please contact us if you require this for any part of the application and hiring process.
Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.
As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries
Equal Employment Opportunity (EEO) Policy
Financial suitability
New employee probationary period
Privacy Act
Reasonable accommodation policy
Selective Service
Signature and false statements
Social security number request
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Overview
Accepting applications
Open & closing dates
12/11/2023 to 09/24/2024
Salary
$98,496 - $158,432 per year
Pay scale & grade
GS 13
Remote job
No</p
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Accounting/Auditing and Finance
Industries
Government Administration
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