Analyst, Investor Strategy and Execution

Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $25 billion in affordable and responsible credit to our 2.7M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.

We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.

Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, “Top Companies to work for in Arizona” and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.

We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1600 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.

About the Role:

The Financial Institution Partnerships team (currently 10 people) is a vital function to the continued success of Upgrade and is a great opportunity to work cross-functionally and entrepreneurially inside of a leading FinTech. We're looking for an enthusiastic and driven Analyst to join our fast-growing Financial Institutions Group in San Francisco to support the growth of our bank and credit union partnerships.

This team is responsible for strategic business development and partnership opportunities to expand Upgrade’s capital base and foster the launch of new consumer asset classes. You will be responsible for developing a best-in-class investor experience, developing new asset sales strategies and working cross-functionally to manage pre-close deal diligence, and post-deal closing relationship management. The ideal candidate will need to be an independent, proactive, high-achieving individual, able to stand out in an entrepreneurial environment and own complex processes with minimal oversight. This role will be based in our San Francisco office in a hybrid capacity (Tuesdays, Wednesdays, and Thursdays).

What You’ll Do:

• Interface with C-level bank/credit union executives to get investors familiar with Upgrade’s products
• Own strategic proposal process and outline Upgrade’s underwriting capabilities, digital acquisition strategy, company operations, and risk controls for prospective investors
• Understand recent trends in FinTech and Marketplace Lending and communicate as such to active and prospective investors
• Drive the creation of investor marketing and pitch materials for use across the team
• Assist with a variety of activities related to the daily operations of the sales team such as data room management, CRM / Salesforce administration, lead acquisition, and relationship management
• Guide financial institutions through the Upgrade Onboarding process which involves due diligence, operational/technical implementation, and legal negotiations
• Develop and execute account management and cross-selling strategies for existing investor base
• Work cross-functionally across Operations, Legal, Compliance/Credit & Analytics, and Technology teams to provide a best in class investor experience
• Maintain and expand internal knowledge base for use across the Sales, Onboarding, Operations, and Account Management teams
• Enable personal and compelling selling and account management practices

What We Look For:

• 1+ years of experience in investment banking, client-facing role at a FinTech, or alternative capital markets experience
• Familiar with consumer credit markets, financial markets & depository institution investment strategies
• Detail-oriented and highly organized
• Ability to build relationships with investors and other external partners
• Self starter and comfortable operating independently in entrepreneurial environment
• Strong Excel and Powerpoint skills required
• Experience with Hubspot, Salesforce, Jira / Confluence, SQL, and Tableau preferred
• Superior written and verbal communication skills, comfortable interacting with clients and senior stakeholders
• Experience operating in a fast-paced environment and comfortable prioritizing critical issues

What We Offer You:

• Competitive salary and stock option plan
• 100% paid coverage of medical, dental and vision insurance
• Flexible PTO
• Opportunities for professional growth and development
• Paid parental leave
• Health & wellness initiatives

The compensation range of this position in San Francisco, CA is USD $90,000 - $100,000 annually plus equity and benefits. Within this range, an individual's base pay will be dependent on a variety of factors, including without limitation, job-related knowledge, skills, education, and experience.

#BI-Hybrid

For California residents: Upgrade's California Notice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.