Advisor - Associate & Leader Engagement and Experience

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary

The Advisor, Associate & Leader Experience temporarily reports to the VP, HR Centers of Excellence. This position is responsible for the development and execution of the enterprise strategy to drive and promote the Voice of Associates and Leaders. Additionally, this role assists in positioning OhioHealth as an employer of choice. This includes leading and collaborating on key initiatives like the Associate Engagement Survey (Gallup), the Inspire Online Recognition Platform, the bi-annual Service Anniversary Celebration (Shopping Trip), annual OhioHealth Zoo Lights program, and other associate celebrations etc.

Minimum Qualifications

Bachelor's Degree

Job Summary

The Advisor, Associate & Leader Experience temporarily reports to the VP, HR Centers of Excellence. This position is responsible for the development and execution of the enterprise strategy to drive and promote the Voice of Associates and Leaders. Additionally, this role assists in positioning OhioHealth as an employer of choice. This includes leading and collaborating on key initiatives like the Associate Engagement Survey (Gallup), the Inspire Online Recognition Platform, the bi-annual Service Anniversary Celebration (Shopping Trip), annual OhioHealth Zoo Lights program, and other associate celebrations etc.

Minimum Qualifications

• Ability to prioritize in a fast-paced work environment, pivot quickly based on changing business needs, and manage time appropriately.
• Demonstrated experience planning, managing and measuring programs with impact.
• Excellent problem-solving and solutions-oriented capabilities and judgment; ability to make sound decisions considering all appropriate sources of input.
• Ability to think and navigate at the enterprise level.
• Strong analytical and project management skills, proven ability to design and communicate clear processes, and a detail-oriented yet flexible approach.
• Ability to develop concise, data-based presentations fit for varying levels of audiences.
• Strong informing skills; ensures leaders and partners have the information they need to make decisions and execute on program priorities.
• Outrageous creativity – thinking beyond the current state, dedicated to improvement through the eyes of colleagues.
• Inherently curious with an entrenched sense of “what could be.”
• Impeccable discretion when handling sensitive and confidential information.
• Strong bias for action and not afraid to “roll up your sleeves’’; ability to work in peak annual business process cycles.
• Passion for supporting employees and company culture.
• Previous experience working with associate engagement activities (ideally Gallup) and recognition platforms.
  
  

BEHAVIORAL COMPETENCIES

Leadership Competencies

INFORMATION SECURITY

Maintains confidentiality of log-on password(s) and security of other authentication devices (e.g., key fobs, proximity devices, etc.).

Ensures privacy and security of information entrusted to their care.

Uses company business assets and information resources for management-approved purposes only.

Adheres to all information privacy and security policies, procedures, standards, and guidelines.

Promptly reports information security incidents to the OhioHealth Information Security Officer.

Responsibilities And Duties

• Leads the development and execution of the Annual Engagement Survey (Gallup) and Annual Pulse Survey. Collaborates with other business stakeholders to incorporate other relevant survey content.
• Collaborates with HR Business Partners and leaders to monitor survey progress and cascade survey results.
• Prepares and delivers survey results presentations to key stakeholders
• Builds and facilitates content to train leaders on the importance of the engagement content and action planning
• Leads the continuous listening & dialogue strategy, by driving awareness and adoption of using associate data in decision making.
• Monitors OhioHealth Facebook page and Glassdoor to engage in employee conversations, feedback and trends
• Leads execution of top workplace award programs and external surveys
• Serves as consultant to stakeholders and business leaders on associate experience & recognition initiatives.
• Partners closely with MarComm team on communication rollouts
• Manages vendors to design progressive, complex, integrated continuous listening strategies, resources and tools in support of the culture strategy.
• Participates in local, regional and national events to learn leading edge practices related to engagement, branding, onboarding and assimilation and integrates recommendations accordingly
  
  

Work Shift

Day

Scheduled Weekly Hours

40

Department

Engagement

Join us!

• if your passion is to work in a caring environment
• if you believe that learning is a life-long process
• if you strive for excellence and want to be among the best in the healthcare industry
  
  

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment