The role of the Admissions Representative is to recruit qualified candidates for Spartan College’s academic programs in a compliant, appropriate, and professional manner. Provides basic information, routine guidance, and assistance to potential students on matters related to enrollment and the admissions process. Evaluates and resolves student inquiries, issues and problems and ensures appropriate action is taken to the satisfaction of the student, company, and/or regulatory agencies. Upholds enrollment standards by complying with related governmental regulations and standards of accreditation, and by enrolling students who meet eligibility requirements as published in the college catalog. Demonstrates positive attitude and motivation, concern for students, teamwork, excellent time management skills and the work ethic to follow through on commitment to students and the organization. Uses company approved Admissions materials during telephone calls, interviews, and enrollment process. Observes and adheres to all company policies and best practices. Exercises judgement within defined procedures and practices to determine appropriate courses of action. All activities will be monitored to ensure consistency with company standards.
Essential Functions
Develop a thorough understanding of all training programs offered by the College
Attend special programs such as career days/fairs, college nights, open houses, and award programs
Initiate contact with prospective students and set appointments with the student and parents
Interview prospective students and complete their enrollment paperwork in a timely manner
Support College goals for enrollment of start-eligible students in appropriate programs commensurate with their interests and academic qualifications
Ability to work nights and weekends. Support staff during the admissions process
Complete other duties associated with the position as assigned by the Director of Admissions
Knowledge / Skills
Demonstrates good judgment and confidentiality
Exceptional verbal and written communication skills with a strong emphasis on customer service
Excellent written and verbal communication skills. Spanish speaking is a plus
Strong interpersonal skills with both faculty and student populations
Superior organizational and problem resolution skills
Goal oriented and highly ethical
Strong computer skills and familiarity with software packages and reporting features
Ability to interact effectively with members of a team and work collaboratively with other departments
Ability to listen to customers and to understand and respond positively to their requests
Ability to adapt to changing assignments and multiple priorities
Ability to manage multiple tasks and successfully meet deadlines
Education And Work Experience
High School diploma or GED required
Bachelor’s degree preferred
3+ years outside sales, intangible sales, marketing, or admissions experience required
Certificates, License, Registrations
Admission License for Specific States Required
Benefits
401(k) and Employer Match
Medical insurance
HSA/FSA
Dental insurance
Vision insurance
Life insurance
Paid time off
Employee Assistance Program
Tuition Reimbursement/Employee Scholarship
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Education and Training
Industries
Aviation and Aerospace Component Manufacturing
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