Administrator

Job Description

Summary: The Administrator plays an integral role in the success of the center. Our ideal candidate has previous experience as a Healthcare Administrator and can support and complete administrative tasks accurately, and in a timely manner, understands healthcare regulations to be able to handle medical information discretely. Ultimately, responsible for ensuring the medical facility runs efficiently and profitably. Duties include but are not limited to budgeting, ordering medical supplies, and maintaining employee records.

Essential Duties & Responsibilities:

• Assists with direct supervision of medical center personnel and ensures adequate staffing levels
• Evaluates medical center personnel, employee performance, and makes recommendations
• Counsels and discipline employees when necessary; monitors productivity levels of personnel
• Assists in developing and updating policy and procedure manuals
• Assists with Process daily cash reconciliation/ deposits and other reports as necessary and ensures petty cash is accounted and safeguarded
• Collects and summits monthly statistical reports to Upper Management for all center services and departments
• Assists in developing progressive departmental goals and appropriate measures to ensure timely effective results
• Assists in recommending procurement of supplies, equipment, and modifications necessary for practical economical operations
• Responsible to comply with on call rotation
• Assists with analyzing and developing productivity of departments
• Analyzes data related to physician’s productivity and member services
• Works closely with the Marketing Dept. in developing strategies to increase and retain membership
• Handles and resolves member complaints and grievances
• Ensures that referrals are being issued in a timely manner
• Maintains updated documentation of licenses and in-services to comply with regulatory compliance procedures
• Maintains open communication with Administrator on daily operational issues
• Schedules supervision and staff meetings
• Ensures customer satisfaction with all members
  
  

Supervisory Responsibilities:

• Oversees the daily work activities of the medical office
• May handle or assist with discipline and termination of employees in accordance with company policy
  
  

Required Skills/Abilities:

• Knowledge of office management procedures
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Proficient with Microsoft Office Suite or related software
  
  

Minimum Qualifications:

Education and Experience: High school diploma or equivalent required; Associates degree in office administration or related field preferred, not required. At least three years of administrative and clerical experience in healthcare, managed care, Hedis, KPIS, and metrics required.

MA Certification, MA Work Experience Is Preferred.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift -up to 15 pounds at times
  
  

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