Administrative Assistant II (Financial Aid)

Title: Administrative Assistant II (Financial Aid)

Salary Range: $31,680 annually or $2,615 monthly

Contract Term Length: 12 Months

Standard Hours: 37.5

Work Location: On-Site

FLSA Status: Non-Exempt

College: West Kentucky Community & Technical College

Campus Location: West Ky. Technical College

Department: Financial Aid

Total Rewards

Benefits

West Kentucky Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:

• Exceptional health care, vision, and dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks of Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program
  
  

Job Summary

The Financial Aid Administrative Assistant II reports to the Director of Financial Aid and supports the delivery of student financial aid by providing information and assistance to current and prospective students.

Job Duties

• Have a working knowledge about federal guidelines for FAFSA completion and verification.
• Assist students with completing their financial aid accounts, online, in person, and on the phone.
• Conduct outreach to students with incomplete financial aid via phone, text, and email.
• Run daily tasks to process all incoming and outgoing files.
• Manage the front desk with part-time staff.
• Perform general office duties and complete other tasks as assigned.
  
  

Minimum Qualifications

• High School Degree or Associate Degree or equivalent work experience in a financial, customer service, or college related environment.
• Microsoft Office and Windows Applications experience
• Above average communication skills
• Possess a professional and pleasant demeanor
• Exceptional organizational skills