Administrative Assistant - Cemetery

Administrative Assistant/Family Services Coordinator - St. Joseph Cemetery Waukesha

St. Joseph Cemetery was acquired by the archdiocese in 1990 from St. Joseph parish in Waukesha. St. Joseph Cemetery is one of eight Catholic cemeteries that are part of the Archdiocese of Milwaukee and includes approximately 25 acres.

The Family Services Coordinator is the face and voice of the cemetery–often, the very first person that a family member will see or talk to–and is responsible for making a good first impression when greeting walk-ins or answering inbound calls. The Coordinator is a multitasking position, taking on both administrative and receptionist duties, and is an important resource for making things happen and making things run smoothly. The Coordinator will have a working knowledge of the cemetery and/or funeral center operations, processes, and procedures. The Family Service Coordinator will demonstrate Catholic values and beliefs in all their dealings with families, staff, and internal/external contacts. This position reports to the Location Manager, interacts with internal departments and location staff, individuals and families, and other external service providers.

Qualifications

• Proficient with MS Office (i.e., Word, Excel, PowerPoint, Outlook)
• High School diploma/GED, some college preferred, and/or 2-4 years of experience in an office environment, performing administrative and clerical duties, receiving multiple inbound calls, and having direct contact with the public
• Knowledge of the Catholic faith, rituals, and traditions
• Understanding the Order of Christian Funerals
• Able to conduct oneself with a “Family First” approach
• Knowledge of administrative, clerical procedures, and office systems
• Familiar with principles and processes for serving customers
• Able to multi-task (i.e., perform administrative tasks, answer phones, receive visitors, provide general information to the public)
• Ability to coordinate with many internal departments and external providers
• Acts in a courteous, professional, and customer-focused manner
• Excellent interpersonal, communication, and organizational skills
• Strong time management skills and able to meet tight deadlines
• Proficient in the use of computers, software, and technology
• Bilingual preferred
• Valid state issued driver’s license, good driving record, and proof of insurance is required
  
  
  

Compensation And Benefits

This position is full-time, 30 hours per week with a Monday/Wednesday/Friday/Saturday schedule. Pay rate is $17-$19 per hour, depending on experience. The Archdiocese of Milwaukee provides a full-scope of employment benefits, including health and wellness, flex-time, Catholic school tuition assistance for children of employees, and a pension program.