Administrative Assistant

About Us: Join our award-winning residential cleaning company that has been dedicated to providing top-notch cleaning services for over 38 years. Our commitment to excellence has earned us numerous accolades, and we pride ourselves on our loyal customer base and exceptional service standards.

Job Description: We are seeking a dynamic and organized Part-Time Administrative Assistant to join our team. This multifaceted role is crucial to our operations, handling administrative tasks, sales, onboarding new clients, and addressing current client issues. If you are a detail-oriented professional with excellent communication skills and a knack for customer service, we want to hear from you!

Key Responsibilities:

• Administrative Tasks: Manage phone calls, emails, and other general office duties. Assist Owner, General Manager, and Field Manager with day-to-day tasks.

• Sales: Assist in generating leads, following up on inquiries, and converting prospects into clients.

• Onboarding: Guide new clients through the onboarding process, ensuring a seamless and positive experience.

• Client Relations: Address and resolve current client issues, maintaining high levels of customer satisfaction.

• Data Entry: Maintain accurate records of client interactions, sales, and service details.

Qualifications:

• Proven experience in an administrative or customer service role

• Strong organizational skills and attention to detail

• Excellent verbal and written communication skills

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

• Ability to multitask and prioritize in a fast-paced environment

• Friendly, professional demeanor with a customer-first attitude

• Sales experience is a plus but not required

Working Hours: Monday-Friday 25-30 hours

Why Join Us:

• Be a part of an award-winning team with a long-standing reputation for excellence

• Opportunity to grow within the company

• Supportive and friendly work environment

• Competitive pay