Join our team as a Patient Navigator in Radiation Oncology, where you'll play a pivotal role in ensuring our patients receive seamless, coordinated care across all our locations.
Key Responsibilities
Primary Point of Contact: Serve as the key liaison for patients, beginning from their initial scheduling and continuing through their entire treatment process.
Coordination and Communication: Facilitate day-to-day coordination and communication for patients, ensuring they have all necessary information and understand the next steps in their care.
Authorization Management: Obtain necessary authorizations and clearly communicate the approval process to patients, providing them with a smooth, stress-free experience.
Tactful Interaction: Maintain effective communication on all levels through professional and tactful interactions, ensuring a positive patient experience.
Proactive Support: Manage the patient’s journey proactively, ensuring all aspects of their care are efficiently organized and any obstacles are promptly addressed.
Multitasking Ability: Perform responsibilities with frequent interruptions and distractions, maintaining a calm and organized approach.
Additional Assistance: Provide general assistance, including triaging phone calls and supporting the front desk as needed.
Salary: $28.23- $40.44 hourly
Seniority level
Entry level
Employment type
Full-time
Job function
Administrative
Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at UCLA Health by 2x