Account Supervisor

Connecting humankind to its best healthlife is not just our mission at Spectrum; it’s what drives us to “Be Thinkful.” A term we use to encourage innovation, spark creative solutions to our client’s greatest challenges and your invitation to passionately share your unique perspective and ideas. As the only full-service, fully-integrated, science-focused firm that unites global marketing, communications, and media under a single P&L, we specialize in going beyond the science quo to deliver best-in-class work for our clients.

The Account Supervisor will be responsible for supporting the Client Relationship Leader to drive internal communications for a pharmaceutical client(s) pulling through interwoven programs which may include data milestones, disease awareness campaigns, digital and social campaigns, corporate communications milestones, advocacy relations and patient engagement. This person will have a deep understanding of client subject matter and ability to communicate effectively internally as well as with clients and other external partners. An ability to straddle both execution and management is critical to success in this role.

Job Responsibilities

• Manages large projects timelines and deadlines; brings potential issues to VP
• Effectively manage time and resources across projects
• Support development of strategic communications materials and other deliverables (e.g., plans, corporate/product narratives, messages and Q&As, results reports)
• Serve as a day-to-day client contact on specific projects and mobilize interwoven teams towards progress, action and results
• Analyze research findings to distill key takeaways and formulate associated communications recommendations
• Determine client event logistics, develop show flow, create internal promotional materials, ensure progress against event deadlines
• Facilitate team alignment through dialogue, summarizing information, ideas; ensure next steps are captured and shared with team
• Support interwoven projects, owning deliverable workstreams, from inception through completion
• Oversee development of internal communication materials and review content to ensure alignment with account goals, client preferences
• Anticipate client needs for projects they own and proactively manage relationships
• Meet deadlines and adhere to team norms and effectively communicate to team members and supervisors
• Supervise junior staff and play an active role in their professional development; work with senior leadership to manage performance growth
• Provide direction on new business research and work with team to uncover insights
• Review materials for consistency, accuracy and proper use of grammar and work with team to correct errors as found
• Support the team to ensure high-quality service and execution
• Lead portions of client calls and in-person meetings
• Develop tactical slides for annual communications plans
• Develop strategic programs that meet client objectives by working with interwoven team
• Maintain budget for clients and communicate updates, as needed
• Participate in agency activities and professional development opportunities
• Demonstrate and nurture agency values and principles
• Be a steward for Spectrum through leadership of agency committees, events, and meetings, as well as sharing of key learnings

Desired Skills and Qualifications

• Obtained a Bachelor’s Degree in communications, English or similar major
• Has at least 4-6 years of agency experience, including experience in healthcare and internal communications
• Possesses advanced knowledge of Microsoft Office (Outlook, PowerPoint, Word, etc.), SharePoint and e-mail Service Platforms
• Deep understanding of client subject matter, industry landscape
• Ability to manage projects simultaneously
• Focuses on extreme attention to detail
• Exhibits a professional demeanor
• Ability to excel in a team environment as well as work independently
• Demonstrates resourcefulness, independent thinking, and effective problem solving
• Showcases excellent written and verbal communication skills; strong presentation skills

The anticipated salary range for this position will be $85K-$115K. Salary is based on job-related factors such as: years of relevant experience, qualifications and/or certifications. Spectrum reserves the right to modify this pay range at any given time.

We want to ensure our employees are living their best (health and professional) life and offer a variety of benefits and perks which support our flexible work environment.

• All positions are remote friendly. At Spectrum, you choose where you work. We are a hybrid work environment with options to work in one of our three offices (D.C., New York and Chicago), remotely from anywhere in the United States, or a combination.
• If you choose to go into an office, take advantage of the pre-tax transportation benefits.
• If you choose to work from home, use the office equipment stipend.
• No matter where you work, you’ll benefit from the monthly cell phone reimbursement.
• Flexible time off. Take the time you need in addition to company holidays, voting time, jury duty and bereavement. We also offer a Sabbatical Program after 7 years of service.
• 13 weeks paid Parental Leave, inclusive of adoption and foster care placement.
• Continuous learning and development through Greatest Potential Self (proprietary talent program), Gallup CliftonStrengths Coaching, Rembrandt Development, and tuition reimbursement programs.
• Bring your friends to work at Spectrum and earn a generous referral bonus.
• Virtual concierge services to ensure your time can be spent in the most meaningful ways.
• Medical concierge service to assist with scheduling appointments, finding care, estimating and resolving claim issues, etc.
• Thorough onboarding including accessible conversations with leadership.
• 401k with company match and 1:1 Financial Coaching and Education.
• Wellness benefits including medical, dental, vision, as well as science-backed meditation and mindfulness tools through Headspace & Ginger.

Spectrum is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Spectrum is committed to providing access, equal opportunity, and reasonable accommodations for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation to participate in the job application or interview process, contact Careers@spectrumscience.com