Account Representative

Americo Description: Manufacturer of specialty chemicals to support customers that manufacture metal durable goods. Typical chemical applications:

• Paint and Powder Coat Surface Preparation
• Water Treatment: Waste, Boiler, Cooling Towers
• Plating
• Lubricants and Fluids
• Many Other Process Application

Job Description

This position is a sales / service dual role where the person will be working from their home, traveling to customers and prospects each day. One part of the role will be to engage with customers at their facility through technical service visits that drive process control, new sales, customer interest and many other activities. The second part will be to prospect, sell value, and to create new Americo customers.

On a given day an Account Representative will be spending time:

• Audit customers chemical processes
• Provide engineering and technical recommendations
• Perform chemical titrations and readings
• Drive engineering projects to bring customer value
• Write technical service reports
• Host meetings at customers to deliver value
• Cold call and set up in-person sales calls to engage potential customers
• Write proposals for potential customers
• These activities require a fair amount of driving to customers and prospects

Ideal Characteristics

• Motivated and driven to create customer satisfaction
• Willing to work on a schedule consistent with their customers’ operations, including early mornings or late nights, to support start-ups or problem solve
• Morning person
• Mechanically inclined and is an effective problem solver
• Inquisitive – must want to understand how the customers’ process works to identify opportunities with them
• Effective at engaging line operators as well as site leaders
• Self-driven to find new customers and increase income
• Independent thinking
• Good communicator
• Passion and positive energy
• Great work ethic and willing to go above and beyond
• Take ownership
• Good problem solver
• Thick skinned
• Enjoys working and building relationships with people