Breef is the world's first agency marketplace and payments platform. As the modern outsourcing solution, our platform connects leading brands with leading agencies for all their digital and creative needs. Our product is changing the future of work and is a first-of-its-kind solution for high-value transactions.
We are seeking an Account Manager to join our dynamic, quickly growing team. As an account manager, you will be responsible for overseeing all client touch points. This includes project planning + support, user retention, and general relationship / account management.
The ideal candidate has had prior experience in a sales, account management or business development setting within a digital agency or marketing company. They love connecting with marketers and will ultimately be Breef's brand representative among users — both new and repeat.
While experienced in client relations, they also have a strong familiarity with marketing and the digital needs of a modern brand. This individual is eager to join a great team and make an impact within a high-growth startup.
Your day to day is to…
Own the customer relationship post-sales handoff, with focus on a user’s first project, in addition to retention and expansion
Serve as the marketing expert among our brand users, supporting them with project needs, scoping and budgeting
Expertly position and communicate Breef's value proposition to clients whether by phone, email or social media
Identify, outline and drive a client’s marketing needs; turning them into revenue-generating projects
Assist with the day-to-day management of clients and their respective project / agency needs
Execute on a retention strategy that includes project comms and regular re-engagement tactics
Leverage analytics and data to track performance, revenue and pipeline. Communicate and report key account metrics internally
Work within a CRM to stay on track of opportunities, data, individual performance and client needs
Work with our sales and operations / CX teams to ensure an exceptional customer experience
Be comfortable being on social media and within brand videos
Embody the mission and vision of Breef with an understanding of how and why we do what we do
Requirements...
5+ years of sales, account management or business development experience within a digital agency or marketing / media company setting
Strong familiarity with, or exposure to, the marketing and digital needs of a modern brand
Knowledge of the needs of leading brands and growing startups, with the ability to translate those needs into actionable deliverables
Excellent communication skills — verbal, presentation and written
Experience in maintaining and updating a CRM (HubSpot)
Understanding of and experience with modern + remote workplace tools (Google Suite, calendar booking systems, email workflow systems, etc.)
You'll enjoy this role if you...
Want to work with the best brands and marketers — globally
Have a strong passion for both marketing and relationship building
Are competitive in nature — you enjoy having goals and targets to achieve
Are excited to roll up your sleeves and be part of a collaborative startup team
Benefits
Bonus incentives for achieving revenue targets
Competitive benefits
Equity in a high-growth startup
Generous vacation and remote work policy
Breef is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales, Marketing, and Advertising
Industries
Internet Marketplace Platforms, Technology, Information and Internet, and Marketing Services
Referrals increase your chances of interviewing at breef by 2x