Direct message the job poster from Underscore Marketing
Craig Fluty
Contract Recruiting Team Services For Hire, over 20 years recruiting experience
Underscore Marketing is an agency providing nimble, data-driven media solutions and best-in-class analytics that empower life sciences brands to work smarter in reaching patients, caregivers, HCPs, and payors. With team members located throughout the US and the world, Underscore prides itself on its core values of Confident Leadership, Top-Notch Expertise, Mindful Innovation, Cross-Functional Collaboration, and Assuming Positive Intent.
Account Director
The Account Director is the main contact for the client and creative agencies, responsible for developing and cultivating strong relationships, account retention, and account growth. The Account Director ensures that the client organization and ours are always operating in alignment, providing insights and coaching to the extended team on actions to ensure we are successful.
Roles and responsibilities:
Foster and maintain strong client relationships, acting as a trusted voice for client needs
Interpret client needs for internal stakeholders, collaborating to find the appropriate solution
Is a brand champion, understanding brand goals, strategies, competitors, and targets to enable strategic conversations with clients
Ask the tough questions and navigate account challenges, setting client expectations where needed
Oversees financial health of accounts, and assists in client projections, forecasting, and reconciliations on a monthly and annual basis
Actively participate and contribute to strategic media planning and ensure the media team has a strong understanding of the client’s objectives and strategies
Partners with project management on day-to-day needs of individual accounts, helping to facilitate tactical needs and ensure client projects are delivered on time with flawless execution
Stays abreast of industry trends both in the media and pharma/healthcare space
Participant in new business RFPs and pitches as assigned
Requirements
5-7 years of experience in an agency setting, with a minimum of 2 years in pharmaceutical/healthcare
Direct experience in client management
Strong communication skills, written and verbal
PPT, Excel, Word proficiency
Underscore Marketing is an equal-opportunity employer. We believe that innovation is born out of diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate
Seniority level
Director
Employment type
Full-time
Job function
Sales and Business Development
Industries
Advertising Services
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