Account Director

Our independent, full-service medical communications agency client is seeking a full-time (REMOTE) Account Director (PUBS/MED AFFAIRS) to join their collaborative team! This role allows for accelerated career growth, and is for an established account.

They specialize in supporting large and mid-size pharmaceutical and biotech companies, and are looking for someone that can provide strategic guidance, holds a strong sense of ownership, and can work efficiently in a deadline driven environment.

A top candidate must have experience with agency-specific publications and the HCP audience, and be knowledgeable with print, digital and meeting deliverables. Core functions/responsibilities include the following:

• Manage and take responsibility for all client contact —internal and external—with a consistent focus on agency profitability, resource productivity and growth, client satisfaction and endorsement of agency’s superior capability
• Responsible for preparing SOWs, revenue forecasting; meeting quarterly revenue targets; managing expenses
• Prepare client reports based on agreed metrics, governance structure
• Provide strategic oversight/guidance for internal work as well as meet client expectations Interact and work with all relevant team members to providing information that may assist in day-to-day work
• Work with the project team to drive day-to-day project management of your assigned projects within an account and be the primary point of contact for the client
• Support leadership team in assessing the staffing and operations requirements to successfully execute new business ventures and strategies
• Evaluate patterns of performance, teamwork, process management and business practices which, if changed, could improve agency profitability, resource effectiveness and productivity, overall client satisfaction and market competitiveness

Qualifications And Prerequisites:

• Minimum 5 years of experience in a client facing role within a medical communications company, or in pharmaceutical industry setting
• Have a Bachelor's degree (MA, MS, and MBA preferred)
• Be self-motivated and eager to take on challenges
• Display a strong ability to learn continuously
• Thrive in an unstructured, high growth environment
• Be able to work in teams that are diverse and remotely located
• Be able to multi-task and possess good time management skills
• Have excellent command over English language (especially email writing skills)
• Have good comprehension, negotiation and analytical skills
• Be able to handle pressure and make correct decisions