Academic Advisor Supervisor

Position Information

Under the general direction of the CHASS Student Academic Affairs office, the Academic Advisor Supervisor provides direct supervision to academic advisors in the various departments of the College of Humanities, Arts &Social Sciences (CHASS). The Academic Advisor Supervisor is responsible for the direct oversight of the CHASS Highlander Orientation for Freshman (HOF) and management of the CHASS Undeclared Program and Transition programs. They serve as the lead advisor for the creation and implementation of college-level programming, including the development and management of programs designed to enhance academic advising to targeted populations with specialized needs and the subsequent training of departmental academic advisors regarding how changes in curriculum, policy, and programming affect their students. Manages CHASS communication cycle. The Academic Advisor Supervisor also provides academic advising to undergraduates in various departments, collaborates on the development of advising-related programming, and engages in data collection and analysis. Please Note: The department has (2) open Academic Advisor Supervisor positions to fill. The full salary range for the Academic Advisor Supervisor is $64,300 - $114,300 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs. Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff. As a condition of employment, you will be required to comply with the University of California Vaccination Program Policy.

Requirements

Educational Requirements

Degree

Bachelor's degree in related area and/or equivalent experience/training.

Requirement

Required

Degree

Master's degree in related area and/or equivalent experience/training.

Requirement

Preferred

Experience Requirements

Experience

6 - 10 years of related experience.

Requirement

Required

Experience

Experience working with students in a university setting. Experience working with a diverse student population.

Requirement

Experience

Previous supervisory/managerial experience.

Requirement

Minimum Requirements

• Knowledge of advising and counseling techniques.
• Skills in monitoring/assessing people, processes or services, to make improvements.
• Project management skills.
• Skills in social perceptiveness.
• Abilities in problem identification, reasoning.
• Ability to develop original ideas to solve problems.
• Ability in persuasion and leadership.
• Knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
• Skills requisite to advise/counsel diverse personalities using sound and mature judgment.
• Ability to work collaboratively as part of an advising team. Skill in working independently and following through on assignments with minimal direction.
• Ability to effectively, professionally, and tactfully interact and communicate, both orally and in writing, with students, faculty, staff and visitors. Skill in independently composing letters, memos, reports, and other written communication materials using correct spelling, grammar, punctuation, composition, text editing, and proofreading skills.
• Skill in accurate record keeping with strict attention to detail. Skill in organizing tasks, documents and materials with efficiency and accuracy.
• Demonstrated computer proficiency using Microsoft Office (Word, Excel, Access) or other equivalent software, the internet, e-mail messaging, and web-based software applications. Ability to learn new programs. Demonstrated experience using an online student information system.
• Ability to maintain strict confidentiality at all times. Knowledge of the applicable federal and state regulations governing areas related to the responsibilities of the position, including the Federal Education Rights and Privacy Act (FERPA).
• Demonstrated ability to work effectively in a service environment that is subject to frequent interruptions.
• Skill in setting priorities that accurately reflect the relative importance of job responsibilities
  
  

Preferred Qualifications

• Knowledge of common University-specific computer application programs.
• Knowledge of the applicable University of California policies governing areas related to the responsibilities of the position. Ability to extract, compile, analyze, and present pertinent data effectively. Knowledge of web site design and maintenance. Demonstrated experience with Banner Student Information System Intermediate to advanced Microsoft Access skills or similar database applications
  
  

Additional Information

In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel. UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

• UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
• UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
• UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
• Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
• Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
• UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.
  
  

The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law. For information about our generous employee benefits package, visit: Employee Benefits Overview

Job Description Details

Generic Scope

Provides direct supervision typically to professionals or skilled technical employees. Functions as advisor to unit and administration. Analyzes and resolves problems, interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Exercises judgment within defined procedures and policies to determine appropriate action. Supervises staff to assure accountability and stewardship of department resources (operational, financial, and human) in compliance with departmental goals and objectives.

Custom Scope

Supervises Student Academic Advisors who provide professional level academic advice to students. Provides technical assistance to subordinates on complex issues such as exceptions to policy, recommendations to change department policy, and precedent-setting actions. Participates with department management in the development and monitoring of policies and procedures for Student Academic Advising. May represent the student academic advising function on committees and other organization entities.

Department Custom Scope

Under the general direction of the CHASS Student Academic Affairs office, the Academic Advisor Supervisor provides direct supervision to academic advisors in the various departments of the College of Humanities, Arts &Social Sciences (CHASS). The Academic Advisor Supervisor is responsible for the direct oversight of the CHASS Highlander Orientation for Freshman (HOF) and management of the CHASS Undeclared Program and Transition programs. They serve as the lead advisor for the creation and implementation of college-level programming, including the development and management of programs designed to enhance academic advising to targeted populations with specialized needs and the subsequent training of departmental academic advisors regarding how changes in curriculum, policy, and programming affect their students. Manages CHASS communication cycle. The Academic Advisor Supervisor also provides academic advising to undergraduates in various departments, collaborates on the development of advising-related programming, and engages in data collection and analysis. We have (2) open Academic Advisor Supervisor positions to fill. The full salary range for the Academic Advisor Supervisor is $64,300 - $114,300 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs.