Charleston County Consolidated Emergency Communications Center (CCCECC) is seeking individuals who have strong customer service skills and a passion for serving others. Emergency Communications/9-1-1 is a challenging, yet gratifying career. Join our team and play a crucial role in providing public safety to our community. Make a difference, earn a competitive income with an excellent benefits package, and work in a fast-paced, public safety environment. No experience necessary. Come Save Lives with Us!
Visit http://workfor911.com/ to learn more about the CCCECC and positions available. Application review begins immediately.
HIRING HOURLY: $20.65 or higher based on experience
OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY
Duties And Responsibilities
Charleston County Consolidated Emergency Communications Center Administrative Public Safety Telecommunicators primarily receive and process incoming non-emergency service requests coming into the 911 Center from a variety of sources.
During normal operations, process police calls for service received on non-emergent and emergent lines.
During emergency conditions or levels of high call volume, process calls using modified protocols for non-emergent and 911 calls.
Enter call information into the Computer-Aided Dispatch (CAD) system and research CAD system to assist callers and first responders.
* Monitor 911helpme.com and enter requests for service into CAD.
Perform daily checks of TDD/TDY, cell phones, and other equipment.
Shift Requirements
Administrative Public Safety Telecommunicators work a 10-hour shift. An essential function of this position is the ability to work any shift, therefore, we cannot guarantee assignment to a particular shift. To support the 24/7 operation of the CCCECC, Administrative Public Safety Telecommunicators are expected to work nights, weekends, holidays, and all scheduled and unscheduled overtime. This schedule may be different during classroom and on-the-job training. Employees are expected to report to work as called upon during emergencies and be prepared to stay during the duration of the event.
Minimum Qualifications
Must have a positive attitude and excellent verbal and written communication skills. Must be able to communicate well to a diverse group of people.
Able to work scheduled and unscheduled overtime (Our staff works several hundreds of hours of overtime a year)
Must be willing to work the assigned shift which includes day, mid-afternoon, evening, or night shift, including weekends and holidays
Employees are assigned to a shift after completing required classroom and on-the-job training
Able to report to work as instructed during emergency situations and be prepared to stay during the duration of the event
Must be 18 years of age or older by date of hire
Have a High School Diploma or equivalent
Must be a US citizen, permanent resident, or possess an Employment Authorization Document (EAD)
Demonstrate the ability to type a minimum of 35 words per minute (WPM) or 10,500 keystrokes per hour (KPH)
Complete required applicant testing.
Must have no felony convictions; no current driving suspensions; misdemeanors will be evaluated on a case-by-case basis and disposition information must be provided
Pass a background investigation including driving record, employment history, employment, education, and training verification, illegal conduct (drug use, etc.), and reference check
Pass a pre-employment physical and psychological evaluation
Be able to successfully complete Level IV CJIS Security Awareness Training within 6 months of date of hire and maintain the certification.
Closing Date/Time:
Seniority level
Associate
Employment type
Full-time
Job function
Other
Industries
Law Enforcement and Public Safety
Referrals increase your chances of interviewing at Charleston County Government by 2x