Wendy Wootton

Switching your acquirer processor shouldn't be a headache - but it often is. Tribe understands that moving your payment operations can bring up worries about disruptions and downtime. Our VP of Acquiring Product, Robin Anderson, shares how Tribe ensures a smooth, secure and hassle-free experience for all our customers during the onboarding and migration process: https://bit.ly/3XXVruX #Acquiring #AcquirerProcessing #Payments #PayTech #Fintech #Migration

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Still issuing credit cards like it's 1999? Time to modernize. If you're stuck in the past with your credit card issuing system, now is the time to jump into the future. Check out our blog post to see why upgrading your platform is a no-brainer: Are You Using a Modern Credit Card Issuing Platform? 👇 https://bit.ly/3Lnva1k

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We've crunched some numbers and the results were even beyond our expectations... 🚀 Pulsate's most active users surpassed their credit union peers by more than 15X when it comes to year-over-year growth in "Average Member Relationship"! If your FI is struggling to keep your products top of mind in your consumers' moment of need, book a demo to see how Pulsate can help. [Link in the comments] #ConsumerEngagement #MemberEngagement #DigitalEngagement 

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A #paymentshub can transform your FI, but evaluating providers can be challenging. Download a copy of our buyer's template—it shares key factors to consider and contains a place to take notes: https://hubs.ly/Q02DMq_x0 #payments #innovation

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MEET THE TEAM | Discover Senior Product Manager, Jay B.'s journey as she shares insights into her background, leadership approach, and why she chose to join Verosint. https://lnkd.in/ggrVbpXu From tackling various fraud types in fintech to leading with collaboration and trust, Jay brings a wealth of experience to the Verosint team. Read Jay's story and get a sneak peek into her favorite features of the Verosint platform, and how she and her team are helping put an end to fraud. #AccountFraud #PlatformFraud #FraudPrevention #FraudDetection #FraudIntelligence

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Has electronic payment adoption stalled for customers? Learn how to get to the root causes to restart your efforts. #electronicpayments #payments #mediafinance https://ow.ly/2wzZ50S4qNg

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𝗔𝗻𝗼𝘁𝗵𝗲𝗿 𝗰𝗵𝗮𝗻𝗰𝗲 𝘁𝗼 𝘄𝗮𝘁𝗰𝗵: hear how your customers experience the collections process and where barriers to engagement commonly occur. Our thanks to Sharon Collard and Ben Perkins 🏳️‍🌈 for their thoughtful contributions, and for illuminating the latest data on financial insecurity. Take a look at the full webinar here: https://lnkd.in/dT2U5qkq #debtmanagement #customerexperience #householdfinances #numeracyandliteracy

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Companies are launching prepaid debit & credit card programs for their customer base and the new trend is to join the wait list. This is the slow onboarding process that causes companies to lose customers while they wait to generate revenue to cover the cost of acquisition to cover the card costs. With Unified Signal's Mobile Wallet enablement platform Companies can launch in 3-4 weeks and begin generating revenue instantly without the waitlist. Learn More at www.unifiedsignal.com

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Transfer by ACH are electronic money transfers between banks. You can cost-effectively make ACH payments. This method allows individuals to send and receive payments conveniently from any device.    Learn more: https://lnkd.in/g7nb4ymx    #TransferbyAch #ACHTransfer 

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Don't let scammers steal your customer love. ❤️‍ Fraudsters are like bad exes — they'll drain your bank account and ruin your rep. 😵 Fraud expert and Customer Success Manager, Lisa Washington, has worked with 500+ merchants over the years. In our latest post, she shares: 🛍️ The impact fraudsters have on good customers and tips for preserving the #customerexperience ⚔️ Advanced strategies for effective #fraudprevention 📈 The latest fraud trends affecting merchants

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The ETran #ARAutomation Platform Gives You Real-time Oversight into All Payment Activity Across Your Properties and Customers. Seamlessly Manage Incoming Payments, from Any Payment Channel, on a Single, Cloud-based User Interface. https://hubs.ly/Q02Dq9Pb0

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Friendly fraud is a bit of a misnomer. When real customers use their own information to commit fraud, it’s anything but friendly to FIs. But with card disputes projected to jump 40%, it’s clear first-party fraud, or “friendly fraud” isn’t going anywhere anytime soon. FIs, merchants, and BNPL providers alike need to crack down on friendly fraud by using modern, advanced fraud detection tools. 👉 https://lnkd.in/eamyz9ar

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Did you know call center authentication solutions are evolving drastically? Technology is stepping up to counter contact center fraud, particularly in banks and credit unions. According to Experian's recent report, fraudsters often request credit line increases, money transfers, travel notifications, PIN resets, and even address changes. This not only leads to high financial losses but also a loss of customer trust. It's time to welcome the new era of advanced customer authentication to prevent account takeovers. Stay tuned as we explore traditional and emerging options for securing your call center. Because at the end of the day, your security is our priority! 🔐 #technology #bankingindustry #data #strategy #banking #security #safety #financialservices #tech #customerexperience #development #customerservice #banks #callcenter #fraudprevention #fraud #creditunions #lending #authentication #creditunion

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About a year after the FedNow service launched, financial institutions are focusing on delivering customer value through overlay services like Request for Payments (RfP) built on instant payment systems. This tool remains underutilized by many banks, with only 39% fully recognizing its high demand, resulting in missed opportunities. Meanwhile, fintechs are ahead of the game, offering streamlined invoicing and QR-based bill payments to attract business clients. It’s time for banks to catch up and harness the potential of RfP. Find out how in our latest blog. Why Banks Can't Afford to Ignore Request for Payment - Finzly https://hubs.la/Q02DSqzt0

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A new guide from the U.S. Payments Forum emphasizes the importance of upgrading ATMs to use contactless payment methods. It's not just about keeping things modern, but also a vital step towards making our payment system both more ...

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Even as fintech options grow within the retail banking ecosystem, oftentimes good old-fashioned customer service wins the day. 🤝 At BankSpaces, Matt Bosserman explained that even though it might be "a bit contrarian," Capital One's embrace of more "analog" customer service strategies has created a better experience for both clients and the bank. "Technology can be a tool, but is not the answer to engaging emotionally with the customer," he said. 🎥 Watch the full talk here: https://hubs.li/Q02F9gh-0

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