“Scott is a creative, resourceful and dynamic consultant. He understands the unique challenges and opportunities in our industry. Our staff responded very well to his workshops and look forward to attending the next workshop. I would recommend him for training, leadership and programs. He simply "gets it"!”
About
Marketing Leader | IAAPA Certified Attractions Executive | Author
With decades of…
With decades of…
Activity
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A huge thank you to our partners at Topeka Public Schools USD 501 for helping us distribute our Stuff the Bus school supplies! 🎒🚌 We collected over…
A huge thank you to our partners at Topeka Public Schools USD 501 for helping us distribute our Stuff the Bus school supplies! 🎒🚌 We collected over…
Liked by Scott Brown, ICAE
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My sincere thanks for the hard work and dedication of our Great Wolf Pack and partners who enabled us to open our Texas Gulf Coast Lodge ahead of…
My sincere thanks for the hard work and dedication of our Great Wolf Pack and partners who enabled us to open our Texas Gulf Coast Lodge ahead of…
Liked by Scott Brown, ICAE
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Today marks my 2-year anniversary at Microsoft. Two years ago, I stepped into this office for the first time, and what an incredible journey. I am…
Today marks my 2-year anniversary at Microsoft. Two years ago, I stepped into this office for the first time, and what an incredible journey. I am…
Liked by Scott Brown, ICAE
Experience & Education
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Family Entertainment Group
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Licenses & Certifications
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IAAPA Certified Attraction Executive (ICAE)
International Association of Amusement Parks and Attractions (IAAPA)
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Publications
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Who Cares? Creating A Culture Of Service In Your Business
See publicationWho Cares? reveals why most customer service programs fail and what it takes to make yours thrive. Discover the long-forgotten foundation of customer service that is required for your success. Learn the Six Essentials of Service and use them to create an unforgetable culture of caring in your business that will reduce turnover, increase loyalty and of course, the bottom line - increase profits.
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Join now to viewMore activity by Scott
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Truly honored to introduce Sgt. First Class Carlo Adame to catch for the Savannah Bananas on ESPN in front of a sold out crowd. Seeing 13,000 people…
Truly honored to introduce Sgt. First Class Carlo Adame to catch for the Savannah Bananas on ESPN in front of a sold out crowd. Seeing 13,000 people…
Liked by Scott Brown, ICAE
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One Minute Boost - Doers Get Noticed
One Minute Boost - Doers Get Noticed
Liked by Scott Brown, ICAE
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📢 Exciting News for OKANA Resort! 📢 We're thrilled to announce the addition of our new executive committee members, bringing unparalleled…
📢 Exciting News for OKANA Resort! 📢 We're thrilled to announce the addition of our new executive committee members, bringing unparalleled…
Liked by Scott Brown, ICAE
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🌟 Introducing Laura Rudicel, Our New Director of Marketing! 🌟 We're excited to welcome Laura to the OKANA Resort & Indoor Waterpark team as our…
🌟 Introducing Laura Rudicel, Our New Director of Marketing! 🌟 We're excited to welcome Laura to the OKANA Resort & Indoor Waterpark team as our…
Liked by Scott Brown, ICAE
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Maybe a few days late, but wanted to send a shout out to our awesome marketing intern Halle Labishak. She has been an indispensable part of our team…
Maybe a few days late, but wanted to send a shout out to our awesome marketing intern Halle Labishak. She has been an indispensable part of our team…
Shared by Scott Brown, ICAE
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WOW ! Such an amazing summer this year for Team Sawgrass. I honestly can't wait to do this all over again. 😎 🤗
WOW ! Such an amazing summer this year for Team Sawgrass. I honestly can't wait to do this all over again. 😎 🤗
Liked by Scott Brown, ICAE
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Congratulations to the entire Margaritaville brand for receiving this recognition. We at Margaritaville at Sea love being part of the family and…
Congratulations to the entire Margaritaville brand for receiving this recognition. We at Margaritaville at Sea love being part of the family and…
Liked by Scott Brown, ICAE
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Soppy post alert 🚨 🫶🏻💜 🌈 2 years open with the amazing Kiltoonies Krew The girls do a fab job helping me keep the dream alive ✨Thank you…
Soppy post alert 🚨 🫶🏻💜 🌈 2 years open with the amazing Kiltoonies Krew The girls do a fab job helping me keep the dream alive ✨Thank you…
Liked by Scott Brown, ICAE
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Fun Fact - The Outdoor Lagoon at OKANA spans almost 64k square feet and will hold more than 1.2 million gallons of water! This project is getting…
Fun Fact - The Outdoor Lagoon at OKANA spans almost 64k square feet and will hold more than 1.2 million gallons of water! This project is getting…
Liked by Scott Brown, ICAE
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If your dev team ever tells you "We don't push code on Friday," this is why.
If your dev team ever tells you "We don't push code on Friday," this is why.
Liked by Scott Brown, ICAE
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Happy one-year anniversary to our Perryville, MD lodge! “Our first year has been an amazing adventure,” says Nadine Miracle, General Manager of the…
Happy one-year anniversary to our Perryville, MD lodge! “Our first year has been an amazing adventure,” says Nadine Miracle, General Manager of the…
Liked by Scott Brown, ICAE
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ROARY IS FINALLY AT IN THE GAME! We had a ROARRRING good time!
ROARY IS FINALLY AT IN THE GAME! We had a ROARRRING good time!
Liked by Scott Brown, ICAE
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Yesterday, our lodge in Grand Mound, Washington celebrated the official completion of its $40 million renovation project. With 407 fully refurbished…
Yesterday, our lodge in Grand Mound, Washington celebrated the official completion of its $40 million renovation project. With 407 fully refurbished…
Liked by Scott Brown, ICAE
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Introducing Family Entertainment Group, LLC newest creation, Froggy Frenzy. ✨ This game is a must-try and will leave you wanting more. If you’re…
Introducing Family Entertainment Group, LLC newest creation, Froggy Frenzy. ✨ This game is a must-try and will leave you wanting more. If you’re…
Liked by Scott Brown, ICAE
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