Sarah Bond

Olathe, Kansas, United States Contact Info
2K followers 500+ connections

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About

Experienced marketing and communications leader with 20+ years of experience creating…

Experience & Education

  • Lucky Orange

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Publications

  • Why COVID-19 disruptions to shopping behaviours underscore the need for a coordinated, cross-functional conversion rate optimisation strategy

    Journal of Digital Social Media Marketing

    As consumers shifted consumption patterns to online avenues in the wake of the COVID-19 pandemic, businesses increasingly looked for ways to grab their attention and convert traffic into sales and leads. This paper analyses how studying website visitor behaviour through the practice of conversion rate optimisation (CRO) and its associated tools allows teams to find opportunities to optimise user experience to grow conversions. Although traditionally an initiative led by marketing teams, the…

    As consumers shifted consumption patterns to online avenues in the wake of the COVID-19 pandemic, businesses increasingly looked for ways to grab their attention and convert traffic into sales and leads. This paper analyses how studying website visitor behaviour through the practice of conversion rate optimisation (CRO) and its associated tools allows teams to find opportunities to optimise user experience to grow conversions. Although traditionally an initiative led by marketing teams, the practice of CRO can help teams from user experience, sales, customer service, product and development improve their understanding of target audiences and how to connect with them online.

    See publication
  • Evaluate content performance with heatmaps

    CXL Institute

    Compare reader engagement with both short-form and long-form content to see where to focus your blogging efforts.

    See publication
  • Fix mobile navigation issues with dynamic heatmaps & recordings

    CXL Institute

    Improve user experience by evaluating visitor engagement through dynamic heatmaps and session recordings.

    See publication
  • Health Care Organizations Develop New Avenues to Engage Consumers as Voice Assistant Adoption Grows

    Society for Healthcare Strategy & Market Development

    Voice assistants are one of the latest trends reshaping the consumer technology landscape. According to a Pew Research study, nearly half of Americans use voice assistants. As consumers become more comfortable with the technology and the tasks these devices can perform grow, health care organizations are developing programs to define how voice assistants fit into their consumer engagement strategy.

    See publication

Organizations

  • Digital Summit

    Speaker

    - Present

    Speaker in a variety of digital marketing topics at Kansas City, Atlanta, Tampa and Dallas Digital Summits

  • Kansas State University Marketing Advisory Council

    Alumni Advisory Council Member

    - Present
  • Society for Healthcare Strategy & Market Development of the American Hospital Association

    Digital Engagement Taskforce

    - Present
  • Society for Healthcare Strategy & Market Development of the American Hospital Association

    Editorial Advisory Board

    - Present

  • American Marketing Association

    -

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  • HIMSS Brand HIT

    Board member

    -

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