Robin Liu

Exploring Service Models in the Consumer Durable & Appliances Industry: SSD (Sales Service Module) vs. Separate Service Franchise In the ever-evolving landscape of the Consumer Durable and Appliances industry, the choice of service model plays a pivotal role in ensuring customer satisfaction and brand loyalty. Today, let's delve into the debate between SSD (Sales Service Module) and the Separate Service Franchise model. SSD (Sales Service Module): The SSD model integrates sales and service under a unified umbrella. This approach aims for seamless customer experiences, with the idea that the team responsible for selling the product is also responsible for its after-sales service. This model can enhance accountability, as the same team is involved throughout the product lifecycle, ensuring a deeper understanding of customer needs and a quicker resolution of issues. Separate Service Franchise Model: On the flip side, the Separate Service Franchise model involves establishing distinct service centers or franchises independent of the sales channel. This separation allows for specialized expertise in service, potentially leading to a higher quality of repairs and maintenance. The focus here is on creating dedicated service hubs that prioritize technical proficiency, often resulting in enhanced customer trust due to specialized knowledge and skills. Key Considerations: 1. Customer Experience: SSD aims for a holistic customer journey, while Separate Service Franchises emphasize specialized support. 2. Efficiency vs. Expertise: SSD may offer quicker resolutions, while Separate Service Franchises may excel in technical proficiency. 3. Brand Consistency: SSD ensures a consistent brand representation, while Separate Service Franchises might provide diverse brand experiences. Striking a Balance: In the pursuit of excellence, many companies are exploring hybrid models, combining the strengths of both SSD and Separate Service Franchises. This approach aims to leverage the efficiency of integrated sales-service teams while capitalizing on the specialized expertise offered by dedicated service franchises. Conclusion: The debate between SSD and Separate Service Franchise models is a nuanced one, with each having its merits. As the industry continues to evolve, companies must adapt their service models to meet the ever-changing demands of consumers. Striking the right balance is crucial for staying competitive and delivering unparalleled value to our customers. I invite you to share your thoughts and experiences regarding these service models in the comments below. Let's foster a discussion that contributes to the collective knowledge of our dynamic industry! #ConsumerDurable #Appliances #ServiceModels #IndustryInsights #CustomerExperience #InnovationInService

84

25 Comments

Gaming PC Build with Super Flower PSU 14900 KS Asus Z790 Colouful Card Gskill memory WD Blue SSD

34

For security surveillance systems, opt for a high-endurance SSD like Samsung's 860 PRO. It offers reliable performance, enhanced durability, and fast data write speeds, crucial for continuous video recording. With up to 4TB capacity and advanced data protection features, it ensures efficient and secure storage for surveillance needs. 𝗖𝗼𝗻𝘁𝗮𝗰𝘁 𝗨𝘀 +91-9901642978 +91-8062177370 www.convora.co #securitysurveillance #storage #solutions #Aerospace #robustsolution #CF card #StorageInnovation #TechAdvancements #SSD #5G #railTransitSSDSolutionssolutions #DataManagement #railTransit#InnovativeTech #AdvancedStorage #CuttingEdgeTechnology #FutureTech #DigitalTransformation #PatentedInnovations #AutonomousControl #ExclusiveProcesses #DataRevolution #NextGenStorage #InnovationLeadership

2

#Indkal #Technologies to #launch #Acer #smartphones in #India ▪️🔹️Indkal Technologies has announced a partnership with Acer Incorporated to launch Acer-branded smartphones that will be #designed, #manufactured, and #distributed in #India. The #company has already licensed Acer branding for #Acer #TVs in India.▪️🔹️ The Acer smartphones will be #priced between 15,000 to 50,000 rupees, and will launch later this year. The company said that it aims to launch premium-quality products to #Indian #consumers, featuring robust specifications, #cutting-#edge #hardware and #advanced #software technologies. Acer-branded smartphones will be manufactured in India, aligning with the Government’s ‘Make in India’ initiative. These devices will be available for purchase through both e-commerce platforms and offline retail stores across the country, said the company. #makeinindia #Job #Jobs #Market #Business || Author: Srivatsan Sridhar (#Mobile #Technology #Enthusiast) fonearena.com #Details: ⤵️ https://lnkd.in/e5nFxP_6

1

Convora offers robust Vehicle SSD Solutions tailored for automotive data storage. These solutions ensure high performance, reliability, and endurance in extreme conditions. Designed to handle vast data from advanced driver-assistance systems and infotainment, Convora's SSDs enhance vehicle safety, efficiency, and user experience. 𝗖𝗼𝗻𝘁𝗮𝗰𝘁 𝗨𝘀 +91-9901642978 +91-8062177370 www.convora.co #transportation #storage #solutions #Aerospace #robustsolution #CF card #StorageInnovation #TechAdvancements #SSD #5G #railTransitSSDSolutionssolutions #DataManagement #railTransit#InnovativeTech #AdvancedStorage #CuttingEdgeTechnology #FutureTech #DigitalTransformation #PatentedInnovations #AutonomousControl #ExclusiveProcesses #DataRevolution #NextGenStorage #InnovationLeadership

3

Large Mobile Portable Whiteboard Interactive White Digital Smart Board For School Classroom Kids Class Rooms Teaching Business

1

Large Mobile Portable Whiteboard Interactive White Digital Smart Board For School Classroom Kids Class Rooms Teaching Business

1

Whilst control is not something I have ever sold, it is always an essential element of any project in the CI space. I found this particularly interesting as for some time now it has been apparent that "enthusiast" platforms like Athom Homey are dramatically increasing in capability whilst traditional CI control platforms like Control4 and Crestron Home embrace a more simplified approach. For $399 you can get an Athom Homey Pro hub which connects to almost every protocol, a massive library of prewritten drivers and their super cool Flow Programming interface - https://lnkd.in/d93epr6V When you look at these solutions it begs the question on how the revenue model of the future CI is going to look like. It used to be that that the consumer solutions were a bit rough to use and pretty limited but something like Homey is very much like working in a proper professional environment with very advanced programming actions - in many ways more complete than the typical names. There isn't going to be much margin on that $399 box though! I have always believed that control is there to enable the experience. No point having amazing lighting design if you cant easily select a scene and dont get me started on the idea of the sky not coming on when the TV starts! What can control add to the project other than working though? Selling pure labour on projects is always an option but tough to scale so what are the new opportunities? For me it will always come back to the end points of the system that add the value not the infrastructure boxes (beyond the very obvious need to work and be reliable). What new experiences can we bring to the table that help create these new opportunities? At SRND Group we are doubling down on experience across our areas of expertise. Day and date content for residential DCI screening rooms, generative a reactive solutions for video and lighting, distributed audio over IP supporting immersive soundscapes (this stuff is amazing) and beautiful interiors.

10

SOLID Android Set Top Box and OTT Box AHD-905Y4Pro In today’s digital world, the ways of entertainment are changing rapidly, and people are turning to Android set top boxes and OTT boxes to enjoy high-quality content on their TVs. If you also want to make your TV smart and enjoy high-quality videos and apps, then you must check out the SOLID AHD-905Y4Pro set top box. This set-top box comes with a solid silver OTT pack for 1 year free. Key Features:- Processor and memory Processor: Amlogic S905Y4 CPU, ARM Quad 64-bit Cortex-A35, which provides faster and smoother performance. DRAM: 2GB, which is enough for multitasking. Storage: eMMC 16 GB, allowing you to store your favorite apps and games. Graphics:- GPU: ARM Mali-G31 MP2 GPU, which supports OpenGL ES3.2, Vulkan1.1 and OpenCL2.0. It enhances your gaming experience and provides high-quality graphics. HDR Support:- HDR: HDR 10, HLG, HDR 10+ support, allowing you to enjoy high-quality videos. Operating system and DRM:- OS: Android™ 11, which gives you access to the latest Android features and apps. DRM: Widevine and Playready support, allowing you to enjoy safe and high-quality content. Resolution and connectivity:- Resolution: Support up to 4Kp60, allowing you to enjoy Ultra HD content. Ethernet: RJ45 Interface 10M/100M adaptive, which ensures stable and fast internet connection. Wireless Connectivity: Wi-Fi 2.4GHz/5GHz 802.11a/b/g/n/ac and Bluetooth support. Conclusion : –  This Android Set Top Box and OTT Box with Amlogic S905Y4 CPU is an excellent choice for those who want to make their TV smart and enjoy high-quality content. Its high performance, excellent graphics and great connectivity options make it a complete entertainment solution. It’s time to take your entertainment experience to the next level and bring this cutting-edge Android Set Top Box to your home! More Information - https://lnkd.in/gtFvyzRV

1