Robert Verdone

This award recognizes local government programs or processes that demonstrate innovation, excellence, and success in the community's safety, health, and/or wellness, including enhancement in the quality of life for the disadvantaged. This category is sponsored in part in memory of Carolyn Keane, first wife of former ICMA Executive Director Mark Keane, and in memory of Bill and Alice Hansell, parents of former ICMA Executive Director Bill Hansell. This award recognized the innovative… Show more

This award recognizes local government programs or processes that demonstrate innovation, excellence, and success in the community's safety, health, and/or wellness, including enhancement in the quality of life for the disadvantaged. This category is sponsored in part in memory of Carolyn Keane, first wife of former ICMA Executive Director Mark Keane, and in memory of Bill and Alice Hansell, parents of former ICMA Executive Director Bill Hansell. This award recognized the innovative, next-generation approach taken by the Southeastern Massachusetts 911 District in establishing the agency, improving operational, financial, and administrative performance while providing a vastly improved, high-quality, standard-setting public safety service. Show less

Awarded for innovative design and project management for the construction of public safety facility.

The District’s goals were to provide a modern and safe facility with a healthy and calming work environment for the staff to optimally service the member communities. By renovating a former AT&T communication site the new SEMRECC utilizes a unique property well suited for communication and rehabilitates a property within the state forest that had become a nuisance for local agencies… Show more

Awarded for innovative design and project management for the construction of public safety facility.

The District’s goals were to provide a modern and safe facility with a healthy and calming work environment for the staff to optimally service the member communities. By renovating a former AT&T communication site the new SEMRECC utilizes a unique property well suited for communication and rehabilitates a property within the state forest that had become a nuisance for local agencies. The heart of the facility is the state-of-the-art communications center which is surrounded by administrative, training, technology equipment, and recovery. The new building is not only designed to address the technical and programmatical needs of the district, but also the social/emotional riggers associated with emergency communications. Built to allow for future expansion, the center opened with ten (10) call-taking and dispatch positions with the infrastructure to expand to twenty (20). The design of the new SEMRECC modernizes and refines the monolithic form of the original facility. Protected openings were created in the original hardened structure to bring in natural light and connect the building occupants with the surrounding natural landscape. Additionally, a large roof monitor was created, allowing for defuse northern light to illuminate the space, ensuring the natural and artificial lighting worked together to create an energy efficient “glare-free” work environment. Due to the remote location, domestic water treatment, fire protection water storage, and sewage disposal are all resolved on-site. Completed on time during the ongoing COVID-19 pandemic. All District 9-1-1 operations occur at the Southeastern Massachusetts Regional Emergency Communications Center (SEMRECC). Show less

Presented in recognition of service provided to the Commonwealth of Massachusetts in response to the initial onset of COVID-19. Further recognition for efforts towards the innovative and collaborative establishment and management of the first and largest COVID test sites in New England, which included the establishment of work flows, emergency mass communications, site coordination, real-time analysis of site performance and throughput, and the establishment of a check-in and registration… Show more

Presented in recognition of service provided to the Commonwealth of Massachusetts in response to the initial onset of COVID-19. Further recognition for efforts towards the innovative and collaborative establishment and management of the first and largest COVID test sites in New England, which included the establishment of work flows, emergency mass communications, site coordination, real-time analysis of site performance and throughput, and the establishment of a check-in and registration process which ensured staff safety and efficient processing and tracking. Show less

In support of the USWHCA and the US Secret Service for providing time critical, last minute, radio communications technical expertise for the President of the United States' detail.