Rich Scholes

We've been helping #communitybanks and #creditunions of all sizes create the kind of checking accounts that deliver the kind of experience that customers/members want from modern community FIs. In GNO Federal Credit Union's case, they were looking to differentiate their brand in a very competitive market. We helped deliver that with BaZing and have helped boost their primacy as well as deliver organic growth and drive noninterest income. Here's the story in their words. #banks #banking #communitybanking https://lnkd.in/dXfNnzUq

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Added Advantage isn’t your typical Bank loyalty program. The more you use Nuvision banking services the more benefits you receive. The program provides access to lower rates, discounts on fees, Identity & Fraud Protection, and many other useful rewards. https://lnkd.in/gSNAmAbw #creditunion #financeleaders #savings #banking #financeprofessional #bankingprofessional #finance

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Digital banking does not reign supreme for all services.

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Is a full core transformation best for your bank?🤔 Find out when you read The Community Banker's Guide to Moving to a Modern Core System.💻 💡In this ebook, you'll learn about the benefits and challenges with a core transformation and read the best practices for preparing your bank for a successful conversion. 🎉 Not ready for a new core yet? That's ok! It doesn't hurt to explore your options and plan for the future. Click the link below to see what's inside this guide and download it now. ⬇️ https://hubs.li/Q02yjRK00 #CommunityBanking #CoreBanking #CoreModernization 🌟🏦📈

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Community bank executives: Need information on the FedNow® Service’s integration, customer impact, and fraud mitigation strategies? We've got you covered. #communitybank #FedNow #instantpayments

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💡 Great breakdown from John Meyer for CUES CU Management Magazine on how credit unions can beef up their digital account opening process to better compete with digital banks. "Certainly, a credit union must verify that the person applying is an upstanding human and that the person behind the screen is that same human. The great news? There is technology that can do that task for you. Use technology like Alloy or some other tool to help prove a potential member is who they say they are. In doing so, your CU will avoid asking the many questions that digital-first institutions don’t pose up front to potential customers." https://lnkd.in/eB8Qh4yA

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As a technologist in the banking industry, this curriculum has been invaluable in helping me align the technology plan with the business plan. I highly recommend it!

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🔍 What #lenders want to focus on: ✅ Winning new business ✅ Serving customers ✅ Underwriting loans 😩 What they're forced to focus on: ❎ Managing multiple payments vendors ❎ Troubleshooting without transparency ❎ Struggling to reconcile siloed or nonexistent #data Learn how Moov can help lenders stay focused by providing them with a comprehensive, flexible #payments solution and single source of truth for their transactional data. 👇

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Credit unions: Your member experience requires constant attention and vigilance. Make sure that you: - Regularly assess your member journey across all channels. - Define your brand thoroughly for a consistent experience. - Create a journey map to identify all touchpoints. - Conduct monthly trainings to keep everyone aligned. As you map out your customer journey, don't forget your member authentication processes. Are outdated methods like one-time passcodes or knowledge-based questions frustrating your members? If so, IDgo offers a seamless, passwordless solution that not only enhances member experience, but also bolsters fraud protection. #CreditUnions #MemberExperience #Authentication

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For CDFI credit unions that had concerns whether their 2023 loans might not meet the new certification standards, the extension from the Community Development Financial Institutions Fund (CDFI Fund) is great news! Now there’s time to make adjustments as needed. So where do you start? Learn more during our July 10 webinar for currently certified CDFI credit unions: https://loom.ly/qKXwPRc #creditunions #CDFIs

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Since 1934, #CreditUnions have shown up and fought for their members and communities. In CUInsight.com, our President/CEO Jim Nussle reflects on the past 90 years of the Federal Credit Union Act and how #CreditUnions step in when for-profit banks leave. https://bit.ly/3RYN3r0

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Credit unions are co-ops. What does that mean? Credit unions are not banks. But we are financial institutions. When you open an account with a credit union you’re not just a customer—you’re an owner. That means when we profit, you profit. It means you have a say in how we operate, your money stays local, and we are accountable to you.

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